DS2000-TS Administrator’s Guide
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This chapter provides ideas and suggestions for troubleshooting and maintaining the DS2000-TS by
using features in the Supervisor application. This information is only a guide for specific situations. The
troubleshooting suggestions make reference to the Appendices that provide detailed screen and
parameter information. The Software Maintenance section of this chapter is concerned with software
maintenance and the creation of software backups and loading new code versions.
4.1 T
ROUBLESHOOTING
The Supervisor application allows you to troubleshoot the DS2000-TS and determine the current status at
each of the following levels:
•
Port
•
Network
•
System Level - Buffer Usage
•
Event Log
The user/operator can go into each of the listed areas to troubleshoot or verify proper operation. The
following sections discuss the above menu items and give menu path information to reach them, along with
cross-references to descriptions.
4.1.1 Port
The user can examine the Ports on the DS2000-TS to determine the current status, statistical details, and
monitor live traffic.
4.1.1.1 Port Status
The Port Status menu provides the current status of ports on the DS2000-TS. This data is current at the time
the menu is loaded and shows at a glance the status of all of the ports. To reach the Port Status menu press
<1> Port in the Main Menu and then press <Enter> from the Port Menu that is displayed to display the
Port Status menu. This screen provides the user with the Port number, name, type of connection, current
availability, and current operating status. The Port Status menu is shown in Figure A-3 on page A-3. To
check for changes press <Enter>, which will refresh and update the screen, or wait for the automatic sixty-
second update.
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