Table 5-1. Islander PLUS Troubleshooting (Cont'd)
Fault Probable Cause Checks Corrective Action
System is down (Continued)
Doesn't accept
Key/Card/Keypad
input
No
communication
OrPT setup is
incorrect
Login into OrPT and
check communication
parameters
parameters
2. Submit and check again
OrCU setup is
incorrect
Check OrCU setup:
• OrPT bus
• OrPT parameters
• OrCU Administrator
parameters
parameters
2. Save and reload
3. Check again
No Magnetic
Card response
Dirty or faulty
Magnetic Card
reader
Faulty Magnetic
Cards
Magnetic Card reader
2. Present several
Magnetic Cards
reader
2. Replace Magnetic Card
reader
3. Replace OrPT
No Key response Loose cable
Faulty key
receptacle
receptacle
2. Insert several keys
1. Replace Key receptacle
2. Replace OrPT
Customer display
is blank
Faulty Customer
display
Faulty OrPT
Verify that customer
display board is properly
connected to OrPT
interface board
display
2. Replace OrPT
Mechanic pump does not refuel
Pump does not
supply fuel
Device is not
allowed to refuel
SiteOmat Status
screen
2. Verify that the
vehicle/device has no
limitation in FHO
setup
Enable the device to refuel
Islander PLUS Manual
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