www.gateway.com
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The mouse works erratically
• If the mouse pointer begins moving erratically across the
screen or becomes difficult to control precisely, cleaning
the mouse will likely improve its accuracy.
Clean the mouse by wiping the bottom with a clean,
damp cloth. Make sure that the optical sensor is clean
and free of debris.
• The mouse pad may have a printed or fabric pattern on
it that interferes with your mouse. Try a different mouse
pad.
Networks
You cannot connect to your company network
• Every network is unique. Contact your company
computer department or network administrator for
help. For more information about setting up a network
in your home, see “Connecting to a broadband modem
or network” on page 15, your online User Guide, or
“Ethernet” on page 89.
Passwords
Your computer does not accept your password
• Make sure that CAPS LOCK is turned off, then retype the
password.
Power
Your computer will not turn on
• Make sure that the power cord is connected to an
ACpower source and to your computer, and that your
computer is turned on.
• If your computer is plugged into a surge protector, make
sure that the surge protector is connected securely to a
power outlet, turned on, and working correctly. To test
the outlet, plug a working device, such as a lamp, into
the outlet and turn it on.
• Make sure that the power cord is free from cuts or
damage. Replace any damaged cables.
Help
For more information about network troubleshooting, click Start, then
click Help and Support. Type network troubleshooting in the Search
Help box, then press E
NTER.
8512732.book Page 99 Thursday, September 27, 2007 11:33 AM
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