CHAPTER6: Troubleshooting
100
Printer
The printer will not turn on
• Make sure that the printer is online. Many printers have
an online/offline button that you may need to press.
• Make sure that the power cable is plugged into an
ACpower source.
The printer is on but will not print
• Check the cable between the printer and your computer.
Make sure that it is connected to the correct type of port.
• Make sure that the printer is online. Many printers have
an online/offline button that you may need to press so
the printer can start printing. Press the button to put the
printer online.
• Check the cable for bent or broken pins.
• If the printer you want to print to is not the default
printer, make sure that you have selected it in the printer
setup.
To set a default printer:
1 Click Start, then click Control Panel. The Control
Panel window opens. If your Control Panel is in
Category View, click Printers and Other Hardware.
2 Click/Double-click the Printers and Faxes icon. The
Printers and Faxes window opens.
3 Right-click the name of the printer you want to be the
default printer, then click Set as Default Printer.
• Reinstall the printer driver. See the guide that came with
your printer for instructions on installing the printer
driver.
You see a “Printer queue is full” error message
• Make sure that the printer is not set to work offline.
To make sure that the printer is not set to work offline:
1 Click Start, then click Control Panel. The Control
Panel window opens. If your Control Panel is in
Category View, click Printers and Other Hardware.
2 Click/Double-click the Printers and Faxes icon. The
Printers and Faxes window opens.
8512732.book Page 100 Thursday, September 27, 2007 11:33 AM
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