GMC-I Messtechnik GmbH 77
Printer Connection Error
– The printer is not connected.
– An incompatible printer has been
connected.
➭ Connect the printer to the USB
port before pressing the PRINT key.
➭ Make sure that the utilized printer is
listed in section 14.1, “List of Suit-
able Printers with USB Port”.
– No recording chart in the thermal
printer.
– The printer is defective.
➭ Insert a new recording chart.
– The device ID to be printed as a
barcode contains an inadmissible
character, for example vowel muta-
tion or special character, or it fails
to conform to the conventions
which apply to the selected bar-
code encryption type (e.g. EAN 13:
only numeric characters, overall
length 13 characters, last character
as check digit only).
➭ Select other barcode encryption
(SETUP => Printer => Z721E =>
Printer Settings => Encryption
➭ Change vowel mutations such as ä
to ae.
➭ Avoid the use of special characters
in the ID.
➭ Adjust the ID to the specified
length for the selected type of bar-
code encryption.
– A 3.5 or 6 mm tape cartridge has
been inserted into the printer
– these tape sizes are inappropri-
ate for 2D code printing.
➭ Insert cartridges with a tape width
of 9 mm (or preferably 12 mm or
more) and repeat printing.
or
➭ Change to CODE128, CODE39 or
EAN13 in SETUP.
– A 9 mm tape cartridge has been
inserted into the printer – this tape
size is inappropriate for QR code
label printing.
➭ Insert a cartridge with a tape width
of 12 mm and repeat printing.
or
➭ Change to another output format in
SETUP (MicroQR code, DataMa-
trix, Aztec, Code128, Code39 or
EAN13).
Error Messages Possible Causes Corrective Measures
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