Model 11-R
GRIMM AEROSOL TECHNIK GmbH & Co.KG Seite 69 von 83
6.3 General service by GRIMM Aerosol Technik GmbH & Co. KG
GRIMM Aerosol Technik GmbH & Co. KG maintains a service department at its production site. For all
questions about the device, first contact the dealer nearest you. Some dealers have their own local ser-
vice technician.
In case of a serious error, the service technician will contact the service department.
The dealer nearest you and its service technician, where applicable, are available to you for regular
calibration combined with an inspection of the device. Some regional dealers maintain their own calibra-
tion laboratory at their site. If this is not the case for your dealer, please contact GRIMM Aerosol Tech-
nik GmbH & Co. KG for an offer and to coordinate the process.
Internal purge air filter
To protect the laser optics against dirt and for the device self-test, an integrated fine particle filter pro-
duces particle-free air. Its service life is several years, even with continuous operation. Should the mes-
sage
“CHECK NOZZLE
AND AIR INLET”
appear several times even though the sample intake is clear and there is no unallowable overpressure
on the sample intake, this indicates a problem with the purge air supply. The problem can usually be
corrected by replacing the filter, but this has to be carried out by trained service personnel. Please con-
tact the nearest customer service department in this case or ask your dealer.