10 Troubleshooting
Initial troubleshooting
SMGB0136 rev.0 - 07/2021
229
10
Phenomenon
Cause
Check Item
Action (Turn OFF
Main Switch)
InsufcientHeating
Operation
Excessively
low suction
pressure
Indoor Heat Load is greater than
Heating capacity
Gas leakage
orinsufcient
refrigerant
charge
Excessively
small diameter
tube or long
piping
Failure or
malfunction
of electronic
expansion valve
Clogging of
Indoor unit/
Outdoor unit
Strainer
Clogging of
suction piping
Defrosting is
insufciently
completed
Insufcientair
owthrough
Outdoor Unit
Heat Exchanger
Excessively low
air temperature
through Outdoor
Unit Heat
Exchanger
Calculate heat load
Measure superheat
Measureeld-suppliedpipes
Check for clogging
Check for connection cord
and connector
Is there operation sound
from coil?
Is thermistor on compressor
normal?
Is thermistor installed
correctly on compressor?
Check temperature
difference between inlet and
outlet of strainer
Check temperature difference
of each part
Is outdoor unit heat
exchanger clogged?
Is there any obstacles at inlet
or outlet of outdoor unit?
Is service space for outdoor
unitsufcient?
Check for speed of outdoor
unit fan
Check for any short-circuited
air to outdoor unit
Check thermistor for
defrosting
Use a bigger unit
Use correct pipes
Remove clogging
Remove clogging
Remove clogging
Remove obstacles
Replace fan motor
Securesufcientservice
space
Remove cause of short-
circuited air
Replace thermistor for
defrosting
Replace connector
Replace coil
Replace thermistor
Correctly install it
Replace strainer for outdoor
unit or indoor unit
Correctly charge refrigerant
after repairing gas leakage