Table 7-55 POST error messages and user actions to address the error (continued)
Test description Failure descriptions Error code Possible user actions
Startup test Hard Disk 2 Quick 304 The hard drive might have failed. Contact support for assistance.
Run-in test Memory module 200 Attempt to reseat the memory module and then repeat the test.
Search http://www.hp.com/support for details about troubleshooting
issues related to the memory module.
If the memory module still fails, contact support.
Run-in test Hard Disk 1 SMART 301 Attempt to reseat the hard drive and repeat the test.
The hard drive might have failed. Contact support for assistance.
Run-in test Hard Disk 2 SMART 302 The hard drive might have failed. Contact support for assistance.
Run-in test Hard Disk 1 Quick 303 The hard drive might have failed. Contact support for assistance.
Run-in test Hard Disk 2 Quick 304 The hard drive might have failed. Contact support for assistance.
Hard Disk Test Hard Disk 1 SMART 301 Attempt to reseat the hard drive and repeat the test.
The hard drive might have failed. Contact support for assistance.
Hard Disk Test Hard Disk 2 SMART 302 The hard drive might have failed. Contact support for assistance.
Hard Disk Test Hard Disk 1 Quick 303 The hard drive might have failed. Contact support for assistance.
Hard Disk Test Hard Disk 2 Quick 304 The hard drive might have failed. Contact support for assistance.
Hard Disk Test Hard Disk 1 Full 305 The hard drive might have failed. Contact support for assistance.
Hard Disk Test Hard Disk 2 Full 306 The hard drive might have failed. Contact support for assistance.
Boot Device
Manager
Boot device not found 3F0 This code indicates a potential problem with the hard drive. Run the hard
drive test.
See https://support.hp.com/emea_africa-en/document/c01443371 for
more information.
Boot Device
Manager
Hard Disk 1 Error 3F1 Indicates a potential problem with the hard drive. Run the hard drive test.
See https://support.hp.com/emea_africa-en/document/c01443371 for
more information.
Boot Device
Manager
Hard Disk 2 Error 3F2 This code indicates a potential problem with the hard drive. Run the hard
drive test.
See https://support.hp.com/emea_africa-en/document/c01443371 for
more information.
Boot Device
Manager
Hard Disk 1 SMART 301 This code indicates a potential problem with the hard drive. Run the hard
drive test.
See https://support.hp.com/emea_africa-en/document/c01443371 for
more information.
Boot Device
Manager
Hard Disk 2 SMART 302 This code indicates a potential problem with the hard drive. Run the hard
drive test.
See https://support.hp.com/emea_africa-en/document/c01443371 for
more information.
BIOS Recovery BIOS Recovery
Occurred
500 This message indicates that BIOS recovery was completed successfully.
No further action is required.
128 Chapter 7 Troubleshooting guide
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