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HP Elite x2 G8

HP Elite x2 G8
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The BIOS measurement has changed.
For more information about Intel TXT, go to
http://www.intel.com/content/dam/www/public/us/en/documents/white-papers/trusted-execution-technology-security-paper.pdf
.
You must use a service event to resolve this issue.
NOTE: The computer attempts to notify you of this problem through a series of blinking lights. When you
attempt to turn on the computer from an O or Hibernated state, lights associated with the caps lock and
num lock keys both blink six times, followed by a pause, and then continue in a repeating pattern.
Sure Start unable to nd valid BIOS Boot Block image
This computer has experienced a problem in locating a valid BIOS image, resulting in a failed startup. You must
use a service event to identify the source of the error and take appropriate corrective action.
NOTE: The computer attempts to notify you of this problem through a series of blinking lights. When you
attempt to turn on the computer from an O or Hibernated state, lights associated with the caps lock and
num lock keys both blink seven times, followed by a pause, and then continue in a repeating pattern.
Sure Start has
identied a problem (Manual Recovery Policy Set)
This computer has experienced a problem in locating a valid BIOS image, resulting in a failed startup. HP Sure
Start normally repairs this type of issue; however, on this computer HP Sure Start has been congured to
operate in manual mode key sequence.
To proceed with the repair, press and hold the following keys: esc + up arrow + down arrow. To avoid the need
for this manual recovery step, set the HP Sure Start recovery policy to automatic. If this error reoccurs, you
must use a service event to identify the source of the error and take appropriate corrective action.
NOTE: The computer attempts to notify you of this problem through a series of blinking lights. When you
attempt to turn on the computer from an O or Hibernated state, lights associated with the caps lock and
num lk keys both blink eight times, followed by a pause, and then continue in a repeating pattern.
POST error messages and user actions
Use this information to determine the meaning of POST error messages.
Table 7-55
POST error messages and user actions to address the error
Test description Failure descriptions Error code Possible user actions
Product
information
Invalid value 00A Contact support for assistance.
Startup test Memory module 200 Attempt to reseat the memory module and then repeat the test.
Search http://www.hp.com/support for details about troubleshooting
issues related to the memory module.
If the memory module still fails, contact support.
Startup test Hard Disk 1 SMART 301 Attempt to reseat the hard drive and repeat the test.
The hard disk drive might have failed. Contact support for assistance.
Startup test Hard Disk 2 SMART 302 The hard drive might have failed. Contact support for assistance.
Startup test Hard Disk 1 Quick 303 The hard drive might have failed. Contact support for assistance.
Sure Start unable to nd valid BIOS Boot Block image 127

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