EN
Troubleshooting the Printing System 
7-19
 
CHOSEN LANGUAGE 
NOT AVAILABLE
A print job requested a 
printer language that does 
not exist in the printer. The 
job will not print and will 
be cleared from memory. 
1. Print the job using a 
driver for a different printer 
language, or add the 
requested language to the 
printer (if available).
2. Press 
[Go] 
to continue.
CLOSE TOP COVER
This message may persist 
when the Top Cover is 
closed because of a 
damaged or improperly 
connected switch.
1. Check SW101 
(Figure 7-34 on 
page 7-102) for proper 
operation. Make sure 
wires are connected.
2. Replace SW101.
3. If the new switch does 
not solve the error, the 
wiring or the Engine 
Controller Board may be 
defective.
DISK DEVICE
FAILURE
The EIO disk had a critical 
failure and can no longer 
be used. 
Reseat the EIO disk or 
replace it with a new one.
DISK FILE 
OPERATION FAILED
The requested operation 
could not be performed. 
You might have 
attempted an illegal 
operation, such as trying 
to download a file to a 
non-existent directory.
1. Check the filename and 
directory name.
2. Reattempt the 
operation.
DISK FILE 
SYSTEM IS FULL
The disk is full. 1. Delete files from the 
EIO disk and then try 
again, or add a flash 
DIMM. 
2. Download or delete 
files from HP JetAdmin, 
and download or delete 
fonts from HP FontSmart. 
(See the software help for 
more information.)
Table 7-5. Alphabetical Printer Messages (continued)
Control Panel 
Message
Event Log 
Message
Explanation Recommended 
Action