7-38 Troubleshooting
EN
62.x
PRINTER ERROR
There is a problem with
the printer’s memory. The
x
value refers to the
location of the problem:
0 = Internal memory
1 to 4= DIMM slots 1, 2, 3,
or 4
Reseat or replace the
specified DIMM.
64.x
PRINTER ERROR
A scan buffer error
occurred.
Turn the printer off, and
then turn the printer on.
If the message persists,
replace the Formatter.
66.xx.yy
FINISHER/STAPLER
STACKER FAILURE
or
66.xx.yy INPUT
DEVICE FAILURE
or
66.xx.yy OUTPUT
DEVICE
FAILURE
alternates with
CHECK CABLES
AND CYCLE POWER
An error occurred in an
external paper handling
device.
1st X= Device number in
chain.
2nd X= Device type
(3 types):
1 Input
2 Output
3 Stapler/ stacker unit
yy= Device specific error.
1. Press
[Go]
to clear the
message. If the message
will not clear:
2. Turn the printer off, and
then turn the printer on.
3. Check all cables.
4. Reseat the external
paper handling device.
68 NVRAM ERROR
CHECK SETTINGS
An error occurred in the
printer’s nonvolatile
memory (NVRAM) and
one or more printer
settings has been reset to
its factory default.
1. Print a Configuration
Page and check the
printer settings to
determine which values
have changed.
2. Hold down
[Cancel
Job]
while turning the
printer on. This will clean
up the NVRAM by
removing old areas that
are not being used.
Table 7-6. Numerical Printer Messages (continued)
Control Panel
Message
Event Log
Message
Explanation Recommended
Action
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