HP LaserJet P2030 series User Manual

Status-alert messages
Status-alert messages appear on the computer screen when the product has certain problems. Use the
information in the following table to solve these problems.
Alert message Description Recommended action
10.XXXX Supply memory error The e-label for the print cartridge cannot be
read or is missing.
●
Reinstall the print cartridge.
●
Turn the product o and then on.
●
If the problem is not solved, replace the
cartridge.
50.X Fuser error The product has experienced an error with the
fuser.
Turn o the power by using the power switch,
wait at least 30 seconds, and then turn on the
power and wait for the product to initialize.
If the error continues, turn o the product, wait
at least 25 minutes, and then turn on the
product.
If you are using a surge protector, remove it.
Plug the product directly into the wall socket.
Use the power switch to turn on the product.
If the message persists, contact HP support.
52.0 Scanner Error An internal error has occurred. Turn o the power by using the power switch,
wait at least 30 seconds, and then turn on the
power and wait for the product to initialize.
If you are using a surge protector, remove it.
Plug the product directly into the wall socket.
Use the power switch to turn on the product.
If the message persists, contact HP support.
Door Open The door is open. Close the door.
Engine communication error The product experienced an internal
communication error.
Turn o the power by using the power switch,
wait at least 30 seconds, and then turn on the
power and wait for the product to initialize.
If you are using a surge protector, remove it.
Plug the product directly into the wall socket.
Use the power switch to turn on the product.
If the message persists, contact HP support.
Install black cartridge The cartridge is either not installed or not
correctly installed in the product.
Install the print cartridge.
Jam in <location>
(<location> indicates the area where the jam
has occurred)
The product has detected a jam. Clear the jam from the area indicated in the
message. The job should continue to print. If it
does not, try reprinting the job. See Jams
on page 84.
If the message persists, contact HP support.
Load paper The tray is empty. Load print media into the tray.
Manual feed The product is set for manual feed mode. Load the correct paper into the tray, and then
press the Go button to clear the message.
82 Chapter 10 Solve problems ENWW

HP LaserJet P2030 series Specifications

General

Print Technology	Laser
Print Speed	Up to 30 ppm
Monthly Duty Cycle	Up to 25, 000 pages
First Page Out	As fast as 8 seconds
Internal Memory	16 MB
Processor Frequency	266 MHz
Standard Connectivity	Hi-Speed USB 2.0
Input Capacity	250 sheets
Media Sizes Supported	envelopes
Warm-up Time	8 seconds from Ready
Supported Operating Systems	Windows, Mac OS, Linux
Weight	10.0 kg
Print Resolution	Up to 1200 x 1200 dpi
Output Capacity	150-sheet output bin