Support and Service
Getting HP OmniBook Assistance
96 User’s Handbook
Getting HP OmniBook Assistance
Support Assistance
If you need assistance with your HP OmniBook or accessory, use any of the following
support services:
Provider Type Type of Assistance
1. Electronic Support Services
(see below)
HP self-help tools, information and software.
Approved and Tested Solutions.
2. Customer Support Centers
(see below)
Email and telephone support assistance.
In and out of warranty repair processes.
3. HP-authorized resellers Local support assistance.
Referral to Customer Support Center or HP-approved support provider.
Electronic Support Services
• HP OmniBook World Wide Web: Download technical information, drivers and
software from the web at http://www.hp.com/omnibook.
• HP PC & Peripheral Self-Help and Direct-Help Tools: Visit the web at
http://www.hp.com/cpso-support/guide/home.html.
Choose Self-Help Tools to use a number of services that offer information and
software that will help you make the most of your HP products:
- Bulletin Boards.
- Commercial Online Services.
- CD-ROM Subscriptions.
- Service Parts Information.
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