Sprout is not responding
Use the Windows Task Manager to close any programs that are not responding.
1. Press the ctrl+alt+delete keys.
2. Click Task Manager.
3. Select any program that is not responding, and then click End Task.
If closing programs does not work, restart the Sprout.
1. Press the ctrl+alt+delete keys.
2. Click the Power icon, and then click Restart.
– or –
Press and hold the power button for 5 or more seconds to turn off the Sprout, and then press the power
button to turn on the Sprout.
Sprout shuts down unexpectedly
●
The Sprout might be in an exceedingly hot environment. Turn it off and let it cool down.
●
Be sure that the Sprout vents are not blocked and that the internal fan is running. See
Getting to know
your Sprout on page 1 for the location of the computer vents.
Display problems
The display is blank
●
Exit Sleep to redisplay the screen image.
◦
Press the power button briefly.
◦
Press a key on the keyboard.
◦
Press the space bar.
◦
Press the esc key.
●
Press the power button to turn on the Sprout.
Images on the screen are too large or too small, or the images are fuzzy
Adjust the resolution settings.
1. From the Start screen, type control panel, and then select Control Panel.
2. Select Appearance and Personalization.
3. Under Display, select Adjust Screen Resolution.
4. Adjust resolution as necessary, and then click Apply.
124 Chapter 8 Troubleshooting ENWW