HP Sprout Maintenance & Service Guide

9 Backing up, restoring, and recovering
This chapter provides information about the following processes. The information in the chapter is standard
procedure for most models.
●
Creating recovery media and backups
●
Restoring and recovering your system
For additional information, refer to HP Support Assistant.
▲
From the Start screen, type support, and then select the HP Support Assistant app.
– or –
From the Windows desktop, click the question mark icon in the notification area, at the far right of the
taskbar.
Creating recovery media and backups
●
Use HP Recovery Manager after you successfully set up the computer, to create HP Recovery media.
This step creates a backup of the HP Recovery partition on the computer. The backup can be used to
reinstall the original operating system in cases where the hard drive is corrupted or has been replaced.
For information on creating recovery media, see
Creating HP Recovery media on page 129. For
information on the recovery options that are available using the recovery media, see
Recovering using
HP Recovery Manager on page 131
●
Use Windows tools to create system restore points and create backups of personal information.
Creating HP Recovery media
HP Recovery Manager is a software program that allows you to create recovery media after you successfully
set up the computer. HP Recovery media can be used to perform system recovery if the hard drive becomes
corrupted. System recovery reinstalls the original operating system and the software programs installed at
the factory and then configures the settings for the programs. HP Recovery media can also be used to
customize the system or restore the factory image if you replace the hard drive.
●
Only one set of HP Recovery media can be created. Handle these recovery tools carefully, and keep
them in a safe place.
●
HP Recovery Manager examines the computer and determines the required storage capacity for the
blank USB flash drive or the number of blank DVD discs that will be required.
●
If you would like to create DVD recovery media, you can use an external optical drive with DVD writer
capability (purchased separately) to create recovery discs, and you must use only high-quality blank
ENWW Creating recovery media and backups 129

HP Sprout Specifications

General

Full HD	Yes
Screen shape	Flat
Display diagonal	23 \
Touch technology	Multi-touch
Native aspect ratio	16:9
Detachable display	No
Storage drive interface	Serial ATA
Tcase	71.35 °C
Bus type	DMI
Stepping	C0
Processor code	SR1QM
Processor cache	8 MB
Processor cores	4
Processor model	i7-4790S
System bus rate	5 GT/s
Processor family	Intel® Core™ i7
Processor series	Intel Core i7-4700 Desktop series
Processor socket	LGA 1150 (Socket H3)
Processor threads	8
Processor codename	Haswell
Number of QPI links	0
Processor frequency	3.2 GHz
Processor cache type	Smart Cache
Processor lithography	22 nm
Processor manufacturer	Intel
Processor front side bus	- MHz
PCI Express slots version	3.0
Processor boost frequency	4 GHz
Processor operating modes	64-bit
PCI Express configurations	1x16, 2x8, 1x8+2x4
Thermal Design Power (TDP)	65 W
Maximum number of PCI Express lanes	16
Memory types supported by processor	DDR3-SDRAM
Memory channels supported by processor	Dual
Memory clock speeds supported by processor	1333, 1600 MHz
Memory bandwidth supported by processor (max)	25.6 GB/s
Maximum internal memory supported by processor	32 GB
Memory slots	2
Internal memory	8 GB
Memory slots type	SO-DIMM
Memory clock speed	1600 MHz
Internal memory type	DDR3L-SDRAM
Maximum internal memory	16 GB
Memory layout (slots x size)	2 x 4 GB
HDD speed	5400 RPM
HDD interface	SATA
Storage media	Hybrid-HDD
Hybrid-HDD cache type	Flash
Total storage capacity	1000 GB
Compatible memory cards	SD, SDHC, SDXC
Number of storage drives installed	1
On-board graphics card ID	0x412
Discrete graphics card model	NVIDIA® GeForce® GT 745A
On-board graphics card model	Intel® HD Graphics 4600
Discrete graphics card memory	2048 GB
Discrete graphics memory type	GDDR3
On-board graphics card family	Intel® HD Graphics
Maximum on-board graphics card memory	1.7 GB
On-board graphics card base frequency	350 MHz
On-board graphics card DirectX version	11.1
On-board graphics card dynamic frequency (max)	1200 MHz
Number of displays supported (on-board graphics)	3
Audio system	DTS Studio Sound
Wi-Fi standards	802.11a, 802.11b, 802.11g
Bluetooth version	4.0
Top Wi-Fi standard	Wi-Fi 4 (802.11n)
Ethernet LAN data rates	10, 100, 1000 Mbit/s
USB 2.0 ports quantity	USB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
Operating system installed	Windows 8.1
Scalability	1S
Processor ARK ID	80808
Intel TSX-NI version	0.00
Processor package size	37.5 x 37.5 mm
Supported instruction sets	AVX 2.0, SSE4.1, SSE4.2
Thermal solution specification	PCG 2013C
Intel® Smart Response Technology	-
Intel Identity Protection Technology version	1.00
Product color	Silver
Country of origin	China
Product type	All-in-One PC
Motherboard chipset	Intel® H97
Total megapixels	1 MP
AC adapter power	350 W
Sustainability certificates	ENERGY STAR

Weight and Dimensions

Depth (with stand)	577 mm
Width (with stand)	594 mm
Height (with stand)	605 mm
Weight (with stand)	15280 g