HP Sprout Maintenance & Service Guide

DVD-R, DVD+R, DVD-R DL, or DVD+R DL discs. Do not use rewritable discs such as CD±RW, DVD±RW,
double-layer DVD±RW, or BD-RE (rewritable Blu-ray) discs; they are not compatible with HP Recovery
Manager software. Or, instead, you can use a high-quality blank USB flash drive.
●
You can obtain recovery discs for your computer from support. See the Worldwide Telephone Numbers
booklet included with the computer. You can also find contact information from the HP website. Go to
http://www.hp.com/support, select your country or region, and follow the on-screen instructions. If you
use an external optical drive, it must be connected directly to a USB port on the computer; the drive
cannot be connected to a USB port on an external device, such as a USB hub.
●
The creation process can take an hour or more. Do not interrupt the creation process.
●
If necessary, you can exit the program before you have finished creating all of the recovery DVDs. HP
Recovery Manager will finish burning the current DVD. The next time you start HP Recovery Manager,
you will be prompted to continue, and the remaining discs will be burned.
To create HP Recovery media:
1. From the Start screen, type recovery, and then select Recovery Media Creation.
2. Follow the on-screen instructions.
If you ever need to recover the system, see
Recovering using HP Recovery Manager on page 131.
Using Windows tools
You can create system restore points and create backups of personal information using Windows tools. For
more information and steps, see Help and Support.
▲
From the Start screen, type help, and then select Help and Support.
‒ or –
From the Windows desktop, right-click the Start button, and then select Search. In the search field, type
help, and then select Help and Support.
Restore and recover
There are several options for recovering your system. Choose the method that best matches your situation
and level of expertise:
●
Windows offers several options for restoring from backup, refreshing the computer, and resetting the
computer to its original state. For more information and steps, see Help and Support.
▲
From the Start screen, type help, and then select Help and Support.
‒ or –
From the Windows desktop, right-click the Start button, and then select Search. In the search
field, type help, and then select Help and Support.
●
To correct a problem with a preinstalled driver, use the Hardware Driver Reinstallation option of HP
Recovery Manager to reinstall the individual driver.
▲
From the Start screen, type recovery, select Recovery Manager, select Hardware Driver
Reinstallation, and then follow the on-screen instructions.
130 Chapter 9 Backing up, restoring, and recovering ENWW

HP Sprout Specifications

General

Full HD	Yes
Screen shape	Flat
Display diagonal	23 \
Touch technology	Multi-touch
Native aspect ratio	16:9
Detachable display	No
Storage drive interface	Serial ATA
Tcase	71.35 °C
Bus type	DMI
Stepping	C0
Processor code	SR1QM
Processor cache	8 MB
Processor cores	4
Processor model	i7-4790S
System bus rate	5 GT/s
Processor family	Intel® Core™ i7
Processor series	Intel Core i7-4700 Desktop series
Processor socket	LGA 1150 (Socket H3)
Processor threads	8
Processor codename	Haswell
Number of QPI links	0
Processor frequency	3.2 GHz
Processor cache type	Smart Cache
Processor lithography	22 nm
Processor manufacturer	Intel
Processor front side bus	- MHz
PCI Express slots version	3.0
Processor boost frequency	4 GHz
Processor operating modes	64-bit
PCI Express configurations	1x16, 2x8, 1x8+2x4
Thermal Design Power (TDP)	65 W
Maximum number of PCI Express lanes	16
Memory types supported by processor	DDR3-SDRAM
Memory channels supported by processor	Dual
Memory clock speeds supported by processor	1333, 1600 MHz
Memory bandwidth supported by processor (max)	25.6 GB/s
Maximum internal memory supported by processor	32 GB
Memory slots	2
Internal memory	8 GB
Memory slots type	SO-DIMM
Memory clock speed	1600 MHz
Internal memory type	DDR3L-SDRAM
Maximum internal memory	16 GB
Memory layout (slots x size)	2 x 4 GB
HDD speed	5400 RPM
HDD interface	SATA
Storage media	Hybrid-HDD
Hybrid-HDD cache type	Flash
Total storage capacity	1000 GB
Compatible memory cards	SD, SDHC, SDXC
Number of storage drives installed	1
On-board graphics card ID	0x412
Discrete graphics card model	NVIDIA® GeForce® GT 745A
On-board graphics card model	Intel® HD Graphics 4600
Discrete graphics card memory	2048 GB
Discrete graphics memory type	GDDR3
On-board graphics card family	Intel® HD Graphics
Maximum on-board graphics card memory	1.7 GB
On-board graphics card base frequency	350 MHz
On-board graphics card DirectX version	11.1
On-board graphics card dynamic frequency (max)	1200 MHz
Number of displays supported (on-board graphics)	3
Audio system	DTS Studio Sound
Wi-Fi standards	802.11a, 802.11b, 802.11g
Bluetooth version	4.0
Top Wi-Fi standard	Wi-Fi 4 (802.11n)
Ethernet LAN data rates	10, 100, 1000 Mbit/s
USB 2.0 ports quantity	USB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
Operating system installed	Windows 8.1
Scalability	1S
Processor ARK ID	80808
Intel TSX-NI version	0.00
Processor package size	37.5 x 37.5 mm
Supported instruction sets	AVX 2.0, SSE4.1, SSE4.2
Thermal solution specification	PCG 2013C
Intel® Smart Response Technology	-
Intel Identity Protection Technology version	1.00
Product color	Silver
Country of origin	China
Product type	All-in-One PC
Motherboard chipset	Intel® H97
Total megapixels	1 MP
AC adapter power	350 W
Sustainability certificates	ENERGY STAR

Weight and Dimensions

Depth (with stand)	577 mm
Width (with stand)	594 mm
Height (with stand)	605 mm
Weight (with stand)	15280 g