Sprout will not turn on or start ....................................................................................................... 123
Hard drive error ............................................................................................................................... 123
Sprout is not responding ................................................................................................................ 124
Sprout shuts down unexpectedly ................................................................................................... 124
Display problems ............................................................................................................................................... 124
The display is blank ......................................................................................................................... 124
Images on the screen are too large or too small, or the images are fuzzy ................................... 124
Keyboard and mouse problems ........................................................................................................................ 125
Touch mat problems ......................................................................................................................................... 125
Audio problems ................................................................................................................................................. 126
No sound is produced through external speakers (purchased separately) .................................. 126
Software problems ............................................................................................................................................ 127
9 Backing up, restoring, and recovering ......................................................................................................... 129
Creating recovery media and backups .............................................................................................................. 129
Creating HP Recovery media ........................................................................................................... 129
Using Windows tools ....................................................................................................................... 130
Restore and recover .......................................................................................................................................... 130
Recovering using HP Recovery Manager ........................................................................................ 131
What you need to know ................................................................................................ 131
Using the HP Recovery partition .................................................................................. 131
Using HP Recovery media to recover ........................................................................... 131
Changing the computer boot order .............................................................................. 132
10 POST error messages ............................................................................................................................... 133
POST numeric codes and text messages .......................................................................................................... 134
Interpreting POST diagnostic front panel LEDs ................................................................................................ 140
11 Password security and resetting CMOS ...................................................................................................... 143
Resetting the password jumper ........................................................................................................................ 143
Establishing a setup or power-on password .................................................................................................... 144
Resetting the setup and power-on password .................................................................................................. 145
Changing a setup or power-on password ......................................................................................................... 146
Clearing and resetting the CMOS ....................................................................................................................... 146
12 Maintaining peak performance ................................................................................................................. 149
Performing routine maintenance ...................................................................................................................... 149
Using Disk Cleanup .......................................................................................................................... 149
Using Disk Defragmenter ................................................................................................................ 149
Updating programs and drivers ...................................................................................................... 149
viii ENWW
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