Huawei E9000 - Default Information

Fault
Symptom
Handling Procedure Quick Recovery Method
The
memory
capacity
detected
by the
system is
less than
the
congure
d memory
capacity.
1. Check whether the memory is
included in Computing
Product Compatibility
Checker.
● If yes, go to 2.
● If no, replace the memory
with a component listed in
Computing Product
Compatibility Checker.
2. Check whether memory
mirroring has been enabled in
the BIOS.
● If yes, the memory capacity
is reduced by 50% due to
the memory mirroring
function. You can disable
the function in the BIOS. If
the problem persists, go to
3.
● If no, go to 3.
3. Check whether the DIMM
installation positions meet
conguration rules.
● If yes, go to 4.
● If no, reinstall the DIMMs in
correct slots according to
the
conguration rules.
4. Check whether a "DIMMxxx
conguration error" alarm is
generated by iBMC.
● If yes, replace the faulty
DIMM. For details, see 5.3
Handling Alarms.
● If no, go to 5.
5. Check whether any DIMM
slots are abnormal. If a DIMM
slot is abnormal, replace the
mainboard.
1. If the iBMC generates the
"DIMMxxx Conguration
Error" alarm, replace the
related DIMM.
2. If the DIMM status
displayed in iBMC or the OS
is abnormal
(unidentied or
faulty), replace the faulty
DIMMs.
3. If memory mirroring or
memory rank sparing is
congured in the BIOS, the
total available memory
capacity is less than the
congured physical memory
capacity.
4. If the DIMMs do not meet
the DIMM
conguration
rules, reinstall the DIMMs
by referring to Computing
Product Memory
Conguration Assistant.
5. If DIMM installation slots
are faulty, replace the
mainboard.
Huawei Servers
Troubleshooting 5 Diagnosing and Rectifying Faults
Issue 20 (2020-09-25) Copyright © Huawei Technologies Co., Ltd. 93