Alar
m ID
Alarm
Name
Alarm
Severity
Possible
Causes
Troubleshooting
2033 Grid
underv
oltage
Major Cause ID = 1
The power grid
voltage is
below the
lower threshold
or the low-
voltage
duration has
lasted for more
than the value
specied by
LVRT.
1. If the alarm occurs
occasionally, the power grid
may be abnormal temporarily.
The inverter automatically
recovers after detecting that
the power grid becomes
normal.
2. If the alarm persists, check
whether the power grid
voltage is within the
acceptable range. If not,
contact the local power
operator. If yes, modify the
grid undervoltage protection
threshold through the app,
SmartLogger, or NMS with
the consent of the local
power operator.
3. If the alarm persists for a
long time, check the AC
circuit breaker and AC output
power cable.
2034
Grid
overvol
tage
Major Cause ID = 1
The power grid
voltage exceeds
the upper
threshold or
the high
voltage
duration has
lasted for more
than the value
specied by
HVRT.
1. If the alarm occurs
occasionally, the power grid
may be abnormal temporarily.
The inverter automatically
recovers after detecting that
the power grid becomes
normal.
2. If the alarm persists, check
whether the power grid
frequency is within the
acceptable range. If not,
contact the local power
operator. If yes, modify the
grid overfrequency protection
threshold through the app,
SmartLogger, or NMS with
the consent of the local
power operator.
3. Check whether the peak
voltage of the power grid is
too high. If the alarm persists
and lasts for a long time,
contact the local power
operator.
SUN2000-(12K-25K)-MB0 Series
User Manual 7 System Maintenance
Issue 01 (2023-04-30) Copyright © Huawei Digital Power Technologies Co., Ltd. 90