Alar
m ID
Alarm
Name
Alarm
Severity
Possible
Causes
Troubleshooting
2035 Grid
volt.
Imbala
nce
Major Cause ID = 1
The dierence
between power
grid phase
voltages
exceeds the
upper
threshold.
1. If the alarm occurs
occasionally, the power grid
may be abnormal temporarily.
The inverter automatically
recovers after detecting that
the power grid becomes
normal.
2. If the alarm persists, check
whether the power grid
voltage is within the
acceptable range. If not,
contact the local power
operator.
3. If the alarm lasts for a long
time, check the AC output
power cable connection.
4. If the AC output power cable
is correctly connected, yet the
alarm persists and
aects the
energy yield of the PV plant,
contact the local power
operator.
2036
Grid
overfre
quency
Major Cause ID = 1
Power grid
exception: The
actual power
grid frequency
is higher than
the
requirements
for the local
power grid
code.
1. If the alarm occurs
occasionally, the power grid
may be abnormal temporarily.
The inverter automatically
recovers after detecting that
the power grid becomes
normal.
2. If the alarm persists, check
whether the power grid
frequency is within the
acceptable range. If not,
contact the local power
operator. If yes, modify the
grid overfrequency protection
threshold through the app,
SmartLogger, or NMS with
the consent of the local
power operator.
SUN2000-(12K-25K)-MB0 Series
User Manual 7 System Maintenance
Issue 01 (2023-04-30) Copyright © Huawei Digital Power Technologies Co., Ltd. 91