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13. Close the pivoting deck and rotate the deck lock lever fully
counterclockwise. This locks the pivoting deck and printhead assembly
into the printing position.
IMPORTANT
Ensure the pivoting deck is down and locked before attempting to
advance media or print. Failure to do so will cause the “PRINTHEAD UP”
fault message to display.
14. Verify that Print Mode submenu is set for the media type installed (direct
or transfer). The Print Mode submenu is located in the QUICK SETUP
menu. See “Main Menu” on page 102 for more information. Also, if
thermal transfer media is installed, see “Loading Ribbon” on page 57.
15. Verify the printhead pressure is properly set. See “Printhead Pressure
Adjustment” on page 70.
16. Verify the pressure blocks are properly positioned. See “Printhead
Pressure Block Adjustments” on page 71.
17. Verify the Gap/Mark Sensor selection matches the type of media
installed. See “Sensing Different Media Types” on page 77.
Deck Lock
Lever
Pivoting
Deck
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