26 | User Guide Payment terminals
10. Contactless payments (NFC)
Contactless payments is a common term for all payments using NFC technology (Near Field Communication). NFC
can be implemented in a range of payment methods such as chip cards, Micro SD cards connected to mobile phones,
clocks, bracelets etc. or via a mobile phone (called ”Wallet”).
Contactless payments without verification can only be used for purchases under a certain amount; all purchases above
this amount will require verification – either with a PIN code or password. The details of the verification will depend on
the payment card provider. However, the instructions to enter the verification code will be shown on the terminal and/or
on the mobile phone.
Note: The first time a contactless card is used, the card must be opened for NFC transactions. This is done by inserting
the chip in the terminal while performing the transaction.
For security reasons, the terminal will in some cases ask for pin, even if the amount is under the contactless limit.
10.1 Wallet solution
“Wallet” is a solution for confirming a contactless payment using the customer’s mobile phone. The user must install an
app supplied by the card issuer on their mobile phone. When the program is installed the user can confirm a contact-
less payment by holding their phone over the terminal when the contactless symbol is shown. As with card-based
contactless payments, purchases above a certain amount will require verification.
Contactless payment via Wallet can be performed even if the mobile phone is switched off, however, the customer will
be unable to confirm payments in such instances. If the customer has registered several payment cards via a Wallet
solution, the correct payment card must be selected in the application/program before the phone is switched off.
Viking terminals also support Mobile Dankort both via BLE (MAB Box) and QR.
10.2 Purchase with contactless payment
Enter amount.
Amount + OK
100.00
Press OK.
NOK 100.00
Awaiting card
Ask the customer to hold the NFC device (card, mobile phone, etc.) close
over the payment terminal screen.
APPROVED
If authorised, the terminal will make a ”beep” sound and the display will
show APPROVED and print a receipt. If the terminal is not able to read the
NFC device, two ”beep” sounds or no sound at all will be made.
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