How to reset Innovaphone IP6000 Gateway when not responding?
If the Innovaphone Gateway VoIP device does not respond and the Ready, Link, and 100M LEDs are permanently on, the device is likely waiting for a firmware download. Perform a quick reset by pressing the Reset button.
Why does my Innovaphone IP6000 Gateway lose configuration after power loss?
If your Innovaphone Gateway loses its configuration after being disconnected from the power, it's likely that the configuration wasn't saved. To resolve this, save the configuration to the non-volatile memory each time you make any changes.
What to do if calls to remote telephony gateway are rejected on Innovaphone IP6000?
If calls to a remote telephony gateway are constantly rejected when using your Innovaphone Gateway, it might be due to the device not supporting overlapped sending. You can fix this by adding a hash (#) to the dial prefix of the route leading to this gateway to force en-bloc dialling.
How to fix Innovaphone Gateway connections behind a firewall?
If your Innovaphone Gateway is behind a firewall and you can't establish connections to other VoIP devices, the firewall might not support the H.323 protocol. To solve this, enable “H.323 Firewalling” in your firewall software and, if necessary, “H.323 NAT”.
What to do if there is no voice communication with Innovaphone Gateway?
If you can establish calls to a remote VoIP device using your Innovaphone Gateway, but there's no voice communication, it's possible that the required bandwidth for transferring voice data isn't sufficient. Try configuring a more efficient voice coding for the remote VoIP device.
Why no voice connections on Innovaphone Gateway?
If calls can be set up to a remote VoIP device, but no voice connections can be established via your Innovaphone Gateway, the media channel might not be setting up because the two VoIP devices don't have a common voice encoder. Ensure that both VoIP devices have a correct IP routing configuration, in particular subnet mask and standard gateway.
Why Innovaphone IP6000 Gateway Ethernet connection is not working?
If your Innovaphone Gateway VoIP device does not respond, and the Ready LED is on while the Link LED flashes irregularly, it indicates that the Ethernet connection is not working. Check the Ethernet cabling.
What to do if Innovaphone IP6000 Gateway has incorrect IP address?
If the Innovaphone Gateway VoIP device does not respond, and the Ready and Link LEDs are on while the 100M LED flashes during attempted access, it indicates that the VoIP device has an incorrect IP address configured. Set the IP parameters correctly.
Why Innovaphone IP6000 Gateway does not assign IP address to PC?
When the Innovaphone Gateway is in the as-shipped state, it might not assign an IP address to the PC because the DHCP client is active when the device is turned on. Briefly press the Reset button to have an IP address assigned to the PC again.
General| Brand | Innovaphone |
|---|---|
| Model | IP6000 |
| Category | Gateway |
| Language | English |
Details on how the license model allows tailoring gateways to current needs and future extendability.
Explains different configurations for the gateway, including PRI interface switching and network loop-through.
Highlights the dual Ethernet interfaces for individual addressing and routing between networks.
Lists key features of the IP6000, including PRI interfaces, TE/NT modes, and power-off loop functionality.
Describes methods to gain administrator access, including DHCP Automatic mode and nbtstat command.
Explains the two main areas of the interface: navigation and entry, and the categories Configuration and Administration.
Details the password-protected areas of the device, including default username and password.
Explains how settings are saved using the OK button and the requirement for a device restart for some changes.
Covers initial operation settings for the VoIP device, including general configuration.
Covers settings for active operation, including user registration and gateway management.
Explains the process of updating device firmware, mentioning the download area and innovaphone homepage.
Provides information on the innovaphone homepage for service packs, manuals, and updates.
Lists requirements for the update server, including accessible web servers and session management.
Details the process of transferring device configurations to a web server via HTTP PUT requests.
Provides detailed information on the URL parameter for the update server configuration.
Describes how the update file is read, executed, and periodically queried after a device restart.
Details additional commands for the update server, including check commands and time-based execution.
Explains how to specify timezone strings for automatic switching between winter and summer time.
Guides users through the login process for downloading licences, including reading help pages.
Explains how to download licences by entering the device's serial number and clicking the download button.
Describes the dialog box that opens after downloading, allowing saving or viewing the licence file.
Explains the functionality of the License Manager for managing licenses and activation keys.
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