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Innovaphone IP6000 - User Manual

Innovaphone IP6000
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P u r e I P T e l e p h o n y
IP gateway
IP6000
Administrator
Manual

Table of Contents

Other manuals for Innovaphone IP6000

Questions and Answers

  • E
    Elizabeth RogersAug 15, 2025
    How to reset Innovaphone IP6000 Gateway when not responding?
    • K
      kimberly74Aug 15, 2025
      If the Innovaphone Gateway VoIP device does not respond and the Ready, Link, and 100M LEDs are permanently on, the device is likely waiting for a firmware download. Perform a quick reset by pressing the Reset button.
  • C
    Christopher RoyAug 18, 2025
    Why does my Innovaphone IP6000 Gateway lose configuration after power loss?
    • F
      Frank DavisAug 18, 2025
      If your Innovaphone Gateway loses its configuration after being disconnected from the power, it's likely that the configuration wasn't saved. To resolve this, save the configuration to the non-volatile memory each time you make any changes.
  • C
    Carrie WilliamsAug 21, 2025
    What to do if calls to remote telephony gateway are rejected on Innovaphone IP6000?
    • K
      Katherine RiveraAug 21, 2025
      If calls to a remote telephony gateway are constantly rejected when using your Innovaphone Gateway, it might be due to the device not supporting overlapped sending. You can fix this by adding a hash (#) to the dial prefix of the route leading to this gateway to force en-bloc dialling.
  • A
    Amy WilliamsAug 25, 2025
    How to fix Innovaphone Gateway connections behind a firewall?
    • D
      Daniel YoungAug 26, 2025
      If your Innovaphone Gateway is behind a firewall and you can't establish connections to other VoIP devices, the firewall might not support the H.323 protocol. To solve this, enable “H.323 Firewalling” in your firewall software and, if necessary, “H.323 NAT”.
  • M
    Michael GrantAug 28, 2025
    What to do if there is no voice communication with Innovaphone Gateway?
    • J
      Joseph RomeroAug 28, 2025
      If you can establish calls to a remote VoIP device using your Innovaphone Gateway, but there's no voice communication, it's possible that the required bandwidth for transferring voice data isn't sufficient. Try configuring a more efficient voice coding for the remote VoIP device.
  • T
    Thomas FreemanAug 31, 2025
    Why no voice connections on Innovaphone Gateway?
    • L
      Lori BoydAug 31, 2025
      If calls can be set up to a remote VoIP device, but no voice connections can be established via your Innovaphone Gateway, the media channel might not be setting up because the two VoIP devices don't have a common voice encoder. Ensure that both VoIP devices have a correct IP routing configuration, in particular subnet mask and standard gateway.
  • C
    Christopher RiceSep 4, 2025
    Why Innovaphone IP6000 Gateway Ethernet connection is not working?
    • M
      Michael HolmesSep 4, 2025
      If your Innovaphone Gateway VoIP device does not respond, and the Ready LED is on while the Link LED flashes irregularly, it indicates that the Ethernet connection is not working. Check the Ethernet cabling.
  • R
    ricedeanSep 7, 2025
    What to do if Innovaphone IP6000 Gateway has incorrect IP address?
    • S
      Stephanie BradleySep 7, 2025
      If the Innovaphone Gateway VoIP device does not respond, and the Ready and Link LEDs are on while the 100M LED flashes during attempted access, it indicates that the VoIP device has an incorrect IP address configured. Set the IP parameters correctly.
  • J
    Jessica MorrisonSep 12, 2025
    Why Innovaphone IP6000 Gateway does not assign IP address to PC?
    • S
      Steven SchwartzSep 12, 2025
      When the Innovaphone Gateway is in the as-shipped state, it might not assign an IP address to the PC because the DHCP client is active when the device is turned on. Briefly press the Reset button to have an IP address assigned to the PC again.

Summary

Introduction

Scalable in both directions

Details on how the license model allows tailoring gateways to current needs and future extendability.

Connection option

Explains different configurations for the gateway, including PRI interface switching and network loop-through.

Two Ethernet interfaces guarantee flexible use

Highlights the dual Ethernet interfaces for individual addressing and routing between networks.

Features

Lists key features of the IP6000, including PRI interfaces, TE/NT modes, and power-off loop functionality.

Initial Start-up

Establish administrator access

Describes methods to gain administrator access, including DHCP Automatic mode and nbtstat command.

User Interface

Structure of the user interface

Explains the two main areas of the interface: navigation and entry, and the categories Configuration and Administration.

Protected areas

Details the password-protected areas of the device, including default username and password.

Saving the settings

Explains how settings are saved using the OK button and the requirement for a device restart for some changes.

Configuration and Administration

Configuration

Covers initial operation settings for the VoIP device, including general configuration.

Administration

Covers settings for active operation, including user registration and gateway management.

Appendix D: Support

Firmware upload

Explains the process of updating device firmware, mentioning the download area and innovaphone homepage.

innovaphone homepage

Provides information on the innovaphone homepage for service packs, manuals, and updates.

Appendix E: Configuration of the update server

System requirements

Lists requirements for the update server, including accessible web servers and session management.

Installation

Details the process of transferring device configurations to a web server via HTTP PUT requests.

Configuration

Provides detailed information on the URL parameter for the update server configuration.

Running maintenance

Describes how the update file is read, executed, and periodically queried after a device restart.

Maintenance commands

Details additional commands for the update server, including check commands and time-based execution.

Appendix F: Configuration of an NTP server;client

Timezone strings (TZ string)

Explains how to specify timezone strings for automatic switching between winter and summer time.

Appendix G: Instructions for downloading licences

Login

Guides users through the login process for downloading licences, including reading help pages.

Download

Explains how to download licences by entering the device's serial number and clicking the download button.

Result

Describes the dialog box that opens after downloading, allowing saving or viewing the licence file.

License Manager

Explains the functionality of the License Manager for managing licenses and activation keys.

Innovaphone IP6000 Specifications

General IconGeneral
BrandInnovaphone
ModelIP6000
CategoryGateway
LanguageEnglish

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