Intel M10JNP2SB - Appendix B. Getting Help

Intel® Server Board M10JNP2SB User Guide
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Appendix B. Getting Help
To obtain support for an issue with the server system, follow these steps:
1. Visit the following Intel support web page: http://www.intel.com/support/
This web page provides 24x7 support when you need it to get the latest and most complete technical
support information on all Intel® Server Products and Solutions. Information available at the support
site includes:
• Latest BIOS, firmware, drivers and utilities
• Product documentation, setup and service guides
• Full product specifications, technical advisories and errata
• Compatibility documentation for memory, hardware add-in cards, and operating systems
• Server and chassis accessory parts list for ordering upgrades or spare parts
• A searchable knowledgebase to search for product information throughout the support site
2. If a solution cannot be found at Intel’s support site, send an email to Intel’s technical support center
using the online form available at:
http://www.intel.com/p/en_US/support/contactsupport
3. Lastly, contact an Intel support representative using one of the support phone numbers available at
http://www.intel.com/support/feedback.htm?group=server (charges may apply).
Intel also offers Channel Program members around-the-clock 24x7 technical phone support on Intel® server
boards, server chassis, server RAID controller cards, and Intel® Server Management at:
http://www.intel.com/reseller/.
Note: Access to the 24x7 number requires a login to the reseller site.
Warranty Information
To obtain warranty information, visit http://www.intel.com/p/en_US/support/warranty.