218 Intermec EasyCoder PF2i, PF4i, and PF4i Compact Industrial—Service Manual
Chapter 15—Troubleshooting
15.8 No Communication (general)
Description:
The following actions are valid for all communication interfaces installed
in the printer.
Possible Causes and Suggested Remedies:
• Defective cable between printer and host.
- Check that the communication cable is correctly inserted and that it
is of the correct type and is correctly confi gured.
- Check that any clips or ground screws are properly engaged.
- Inspect cable for physical damage.
- Disconnect and connect the cable a few times to rub off possible
oxide from the connectors.
- Try using another identical cable.
• Defective cable between interface board and CPU board. (This does
not apply to the serial port "uart1:", the USB port, or any EasyLAN
board which all are fi tted directly on the CPU board).
- Check that the cable is connected correctly.
- Inspect cable for physical damage.
- Disconnect and connect the cable a few times to rub off possible
oxide from the connectors.
- Replace the cable.
• Error in host.
- Try connecting the printer to another host computer.
• Erroneous data.
- Check if the data string contains the correct characters using the Line
Analyzer program included in Intermec Shell (see the User’s Guide).