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Troubleshooting

Please check the following points if you experience problems.

No sound

• Are the main Level or any other volume-related parameters set to 0?

• Is your computer set to produce sound?

• If you’re using Windows, open the Control Panel and check “Sound and Audio Device Properties.”

• If you’re using macOS, check System Settings/Sound and the Audio Devices section of Audio MIDI Setup (in

Applications/Utilities).

• If you’re using your computer’s sound card, is the sound card set up correctly?

• If you’ve connected an audio device to your computer, is the audio device set up so that sound is being output from

it?

• If you’re using the stand-alone version, have you made the appropriate settings in the Audio/MIDI Settings

window? See “Audio/MIDI Settings (standalone only)” on page 17.

The sound has clicks, pops, or noise

You may experience clicks, pops, or noise if your computer’s CPU is experiencing a heavy load.

If you are having this type of problem, try the following.

• If other applications are running, close them.

• Reduce the maximum polyphony of the synthesizer you’re using.

• In the Audio/MIDI Settings window, increase the audio buer size. Note that this will also increase the latency

(the delay before you hear sound).

Sound is delayed

Latency is determined by “the number of samples” x “the number of buers.” If you are using a plug-in host, adjust the

buer size in the host application. If you are using the stand-alone version, go to the Audio/MIDI Settings window and

set the Audio Buer Size to the lowest setting that still allows stable operation.

Can’t control the software synthesizer from a MIDI device

connected to the computer

• Are your computer and MIDI device connected correctly?

• Is the connected MIDI device detected by your computer?

• If you’re using Windows, open the Control Panel and check Sound and Audio Device Properties/Hardware.

• If you’re using macOS, open the MIDI section of Audio MIDI Setup (in Applications/Utilities), and make sure that

your MIDI device is detected.

• If you are using the stand-alone version, go to the Audio/MIDI Settings window and conrm that the desired

MIDI controller is selected.

Korg modwave native User Manual

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