2KW/2KX
1-4-44
(3) Scan to E-mail error codes
Code Display Causes Check procedures/corrective measures
1101 Server name error Enter the disable SMTP/
POP3 server name.
Enter the correct server name in COM-
MAND CENTER.
1102 User/Password error Assign disable user/pass-
word.
Enter the correct user name/password.
1104 No recipient address The destination address is
not specified.
Specify the destination address.
1105 Protocol error SMTP protocol is set to
OFF.
Enable SMTP protocol in COMMAND
CENTER
2101 Server connect error Select [Other authenti-
cate] when authenticating
POP before SMTP.
Select valid POP3 user other than [Other].
The specified server is not
SMTP server.
Enter the correct server name in COM-
MAND CENTER.
Network is not connected. Check if the server is operating properly.
Check the network connection (cable. net-
work condition within LAN, etc.).
2102 Connect with timeout
error
The server is unable to
communicate.
Check if the server is operating properly.
2103 Response wait with
timeout error
The server is unable to
communicate.
Check if the server is operating properly.
2201 Response wait with
timeout error
Error occurs on the net-
work.
Check the network connection (cable. net-
work condition within LAN, etc.).
2202 Network transfer error Error occurs on the net-
work.
Check the network connection (cable. net-
work condition within LAN, etc.).
2203 Response wait with
timeout error
Response is not returned
from the server above
specified time.
Check the network connection (cable. net-
work condition within LAN, etc.).
2204 E-Mail size limit error The size of E-mail exceeds
its limit.
Change the E-mail size limit] in COM-
MAND CENTER.
3101 Server response error The server is error status. Check if the server is working properly.
Server setting is not
authenticated normally.
Check the settings for client/server authen-
tication.
3201 Authentication Mech-
anism error
Unsupported SMTP
Authentication Mechanism
is found.
Check the settings for client/server Authen-
tication Mechanism.
9181 Page max count over
error
The number of pages of a
send file exceeded 999
pages.
Set the number of pages as 999 or less.
To Next Page
Loading...
