Diagnostic Information 2-17
4022-XXX
Paper Feed Service Check
The printer does not feed or pick paper properly.
3 ENGINE RIP CARD ASSEMBLY REPLACEMENT
Replace the Engine RIP Card Assembly.
Is the problem still present?
Replace the
Engine Card
Assembly
Problem
solved
4 The following printer FRUs and areas are associated with this
specific problem. One or more of these FRUs or areas may
have failed partially or completely. If you cannot isolate this
problem using the steps in this service check, replace each
FRU or troubleshoot until you isolate and solve the problem.
The wiring and connectors linking the FRUs
Step Actions and Questions Yes No
1 PICK ROLLER CHECK
Check the pick rollers associated with the paper source
experiencing the problem.
Do the pick rollers show signs of wear?
Replace the
Pick Rollers
Go to step 2
2 MAIN DRIVE ASSEMBLY TEST
Remove the Rear Cover Assembly.
Use the Print Test to check the Main Motor and the Main Drive
Assembly.
Does the Main Motor run and do the gears of the Drive
Assembly rotate normally?
Go to step 3 Go to “Main
Drive
Assembly
Removal” on
page 4-18.
3 PAPER FEED TEST
Enter Diagnostic Mode and select Input Tray Feed Test.
The Face Up Clutch and the Exit Gate Solenoid should
operate.
Do the Offset Rollers rotate? Does the Exit Gate Solenoid
actuate during the Quick Test?
Go to step 4 Replace the
Pick Roller
Clutch and
Solenoid
4 ENGINE CARD ASSEMBLY REPLACEMENT
Replace the Engine Card Assembly.
Does Offset work correctly?
Problem
solved
Go to step 5
Step Actions and Questions Yes No
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