Lexmark W812 - Skewed Image Service Check

Diagnostic Information 2-31
4022-XXX
Skewed Image Service Check
The image is either twisted on the page or is not parallel to the sides of the page. THE
PRINTER DISPLAYS NO ERROR CODE.
Step Actions and Questions Yes No
1 PAPER FEED INSPECTION
Are the paper trays installed correctly, and is the paper
correctly loaded into each tray?
Go to step 2 Reload the
paper and
reinstall the
cassettes.
2 PAPER PATH INSPECTION
Inspect the paper path, between the feed tray and the exit tray,
for contamination or obstructions.
Is the paper path free of obstructions?
Go to step 3 Remove
obstructions
from the
paper path.
3 PICK ROLL AND SEPARATOR PAD REPLACEMENT
If the problem occurs while printing from any specific paper
source, replace the pick rolls and separator pads associated
with that paper source.
For the MPF paper source:
Go to “MPF Pick Roll Removal” on page 4-21.
Go to “MPF Separator Pad Assembly Removal” on
page 4-23.
For Tray 1 paper source:
Go to “Tray 1 Pick Roll Removal” on page 4-40.
Go to “250-Sheet Separator Pad Assembly Removal” on
page 4-45.
For 250 sheet optional tray paper source:
Go to “Optional 250-Sheet Pick Roller Removal” on
page 4-27.
Go to “250-Sheet Separator Pad Assembly Removal” on
page 4-45.
For 500 Sheet Optional Tray paper source:
Go to “Optional 500-Sheet Pick Roller Removal” on
page 4-27.
Go to “Optional 500-Sheet Separator Pad/Lift Plate
Assembly Removal” on page 4-28.
Go to step 4 Problem
solved
4 REGISTRATION ROLL REPLACEMENT
Replace the “Registration Roll Assembly” on page 4-55.
Is the image still skewed?
Go to step 5 Problem
solved
5 TONER CARTRIDGE REPLACEMENT
Install a new Toner Cartridge.
Is the image still skewed?
Go to step 6 Problem
solved