Lexmark W812 - Side-To-Side Registration Is Not Correct Service Check

2-36 Service Manual
4022-XXX
Side-to-Side Registration is Not Correct Service Check
The printed image is not centered on the page. The side margins are not equal and the
image is cut off on either the right side or the left side.
THE PRINTER DISPLAYS NO ERROR CODE.
Step Actions and Questions Yes No
1 PAPER TRAY INSPECTION
Inspect the paper loaded in the paper tray.
Is the paper loaded correctly and are the paper guides
adjusted correctly?
Go to step 2 Reload the
paper and
adjust the
paper guides
2 SIDE-TO-SIDE REGISTRATION
Go to “Setting Printer Registration” on page 3-23 and use
NVRAM to adjust Side-to-Side Registration.
Can you adjust side-to-side registration using NVRAM?
Problem
solved
Go to step 3
3 Reload print driver software.
Generate 5 Test Prints.
Is the side-to-side registration correct?
Problem
solved
Go to step 4
4 Replace the Engine Card. Go to “Engine Card Removal” on
page 4-10.
Generate 5 Test Prints.
Is the side-to-side registration correct?
Problem
solved
Go to step 5
5 Replace the Printhead Assembly. Go to “Printhead
Assembly Removal” on page 4-32.
Generate 5 Test Prints.
Is the side-to-side registration correct?
Problem
solved
Go to step 6
6 The following printer FRUs and areas are associated with this
specific problem. One or more of these FRUs or areas may
have failed partially or completely. If you cannot isolate this
problem using the steps in this service check, replace each
FRU or troubleshoot each area listed below, one at a time, until
you isolate and solve the problem.
• Transfer Guide Assembly - Go to “Transfer Guide Assembly
Removal” on page 4-36.
• Toner Cartridge
• RIP Controller Card Assembly - Go to “RIP Controller Card
Removal” on page 4-34.