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Lexmark W820 - Page 141

Lexmark W820
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Diagnostic Information 2-45
4025-XXX
Attendance Message 256
There is problem with the Tray 2 Take Away Sensor.
Logic Control on the MCU PWB sensed the Tray 2 Take Away was on while the printer
was in standby.
3 TAKE AWAY ROLL CHECK
Enter Diagnostic Mode - Input Tray Test, tray 2.
Remove Tray 1 to observe Tray 2 Take Away Roll rotation.
There is a small cutout just above the tray 2 Take Away Roll
that can be used to observe roll rotation.
Press Single to run a single sheet.
Does the Take Away Roll rotate during the run cycle?
Go to step 4 Replace the
Tray 2
Feeder
Assembly
on page 4-36
4 REGISTRATION SENSOR TEST
Enter Diagnostic Mode and select Registration Sensor.
Open the Left Upper Cover.
Insert and then remove, a sheet of paper into the Registration
Sensor.
Does the Operator Panel LCD change between OP and CL
as you insert then remove the paper?
Go to step 5 Replace the
Registration
Sensor on
page 4-56
5 MCU PWB REPLACEMENT
Replace the Engine Board (MCU PWB) on page 4-92.
Does the error code appear?
Go to step 6 Problem
solved
6 The following printer FRUs and areas are associated with this
specific problem. One or more of these FRUs or areas may
have failed partially or completely. If you cannot isolate this
problem using the steps in this Service Check, replace each
FRU or troubleshoot each area listed below, one at a time, until
you isolate and solve the problem.
Wiring and connectors linking the FRUs
I/O PWB - Go to I/O PWB on page 4-89.
Step Actions and Questions Yes No
1 TRAY 2 TAKE AWAY SENSOR INSPECTION
Inspect the Tray 2 Take Away Sensor for contamination or
paper scraps that may have actuated the sensor.
Is the Sensor clean and free of paper scraps?
Go to step 2 Clean or clear
paper scraps
from the
Sensor
Step Actions and Questions Yes No

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