Lively Jitterbug Smart4 - Contact Us

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Additional Help

131

If you have any questions or comments, we're here to help:

• Send us an email at:

customercare@lively.com

• Call us toll-free at:

1.800.733.6632

• Write to us at:

Lively Customer Service

P.O. Box 4428

Carlsbad, CA 92018

Main Page

Table of Contents3
Section 1: Getting Started9
Key Items in Your Jitterbug Smart4 Box10
Your Jitterbug Smart411
Charging the Battery13
Understanding Touch Gestures14
Phone Setup (First Time)15
Sign in or Create a Google Account21
Lively Authentication33
Setting up Voicemail34
Setup Complete36
Phone Overview37
Lock Screen Overview38
Lock Screen Options40
Home Screen Overview42
Status Bar44
Navigation Buttons46
App List47
Section 2: Learning the Basics49
Adding a Contact50
Making a Call52
Sending a Text53
Blocking and Unblocking Phone Numbers55
Voice Typing57
Taking a Photo58
Setting up Your Voicemail Greeting59
Talk, Text and Data Usage62
Checking Talk, Text and Data Usage64
Using Wi-Fi to Reduce Your Data Usage65
Connecting to Wi-Fi66
Using Google Assistant68
Calling Urgent Response69
Section 3: Phone Calls71
Phone App Overview72
Dial Pad73
Recent Calls75
Contacts76
Voicemail77
Changing Your Voicemail PIN78
Answering or Ignoring a Call79
Speakerphone80
Bluetooth81
Accessing the Dial Pad During Calls82
Adjusting the Call Volume83
Adjusting the Ringer Volume84
Using Real Time Text (RTT)85
Section 4: Text Messages87
Text Messages App Overview88
Sending New Text Messages89
Sending a Group Text Message91
Reading and Replying to Text Messages93
Sending Photo Messages95
Deleting Entire Conversations97
Deleting Individual Messages98
Checking Emergency Alerts99
Section 5: Camera and Photos101
Camera App Overview102
Taking a Photo103
Recording a Video104
Viewing Your Photos and Videos105
Deleting Your Photos and Videos106
Sharing Your Photos and Videos107
Section 6: Email, Internet and Applications109
Signing in to Your Email Account110
Creating an Email Account111
Creating and Sending an Email112
Reading and Replying to an Email113
Sending an Email with a Photo or Video114
Browsing the Internet115
Downloading a New App117
Uninstalling an App119
Section 7: Changing Settings121
Connecting to Wi-Fi122
Airplane Mode123
Bluetooth124
Customizing Your Home Screen Applications126
Customizing Your Lock Screen Background129
Customizing Your Ringtones131
Screen Brightness133
Adjusting Accessibility Settings134
Section 8: Additional Help135
How-To Guides136
Additional Support138
Contact Us139
Legal141
Customer Agreement141
Arbitration Agreement, Class Action Waiver, Jury Waiver and Forum Selection Clause141
Privacy Policy141
Limited Warranty142
Health and Safety Statement142
Index151

Lively Jitterbug Smart4 - Contact Us

Table of Contents

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