Hints and Tips
If a problem does occur, it may often be due to something very minor. The following table contains various tips.
The TV does not operate properly
The remote control does not work
Check to see if there is any objects between the TV and the remote control causing •
an obstruction. Ensure you are pointing the remote control directly at the TV.
Ensure that the batteries are installed with correct polarity (+ to +, - to -).•
Ensure that the correct remote operating mode is set: DVD, AV etc.•
Install new batteries.•
Power is suddenly turned off
Check the power of the TV. Has the mains supply been interrupted.•
Check if the sleep timer is set.•
Check whether the Auto Sleep is activated.•
The video function does not work.
No Picture & No Sound
Check whether the TV is switched on.•
Try another channel. The problem may be caused by the broadcaster.•
Picture appears slowly after
switching on
This is normal, the image is muted during the TV startup process. Please contact •
your service centre, if the picture has not appeared after five minutes.
No or poor colour or poor picture
Adjust Colour in menu option.•
Try another channel. The problem may be caused by the broadcaster.•
Check if the video cables are installed properly.•
Activate any function to restore the brightness of the picture.•
Horizontal / Vertical bas or picture
shaking
Check for local interference such as an electrical appliance or power tool.•
Poor reception on some channels
Station or cable channel may be experiencing problems, tune to another station.•
Station signal is weak, reposition the aerial to better reception.•
Check for sources of possible interference.•
Lines or streaks in pictures Check aerial (Change the position of the antenna.)•
No pictures when connecting HDMI Check if the input source is • HDMI1 or HDMI2.
The audio function does not work.
Picture OK but no sound
Press the • VOL + / - button.
Sound muted? Press the •
button.
Try another channel. The problem may be caused by the broadcaster.•
No output from one of the speakers Adjust • Balance in menu option.
Unusual sound from Inside the TV
A change in ambient humidity or temperature may result in an unusual noise when •
the TV is switched on or off and does not indicate a fault with the TV.
No sound when connecting HDMI Check if the input source is • HDMI1 or HDMI2.
Audio noise Keep the aerial cable away from other connecting cables.•
PIN code
Lost PIN code
Select the Parent settings on the settings screen, then enter the following master •
PIN code “4711”. The master PIN code clears your previous PIN code and allows you
to enter a new PIN code.
The DVR function does not work.
One button recording / timer
programming does not work
Check the power or the TV. Has the mains supply been interrupted.•
Check the connection of the external USB storage device.•
Check if the capacity of the USB storage device is full.•
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