Troubleshooting and support
Trouble-shooting audio issues
No sound during playback
If you get no sound while playing music, double-check the following items. Depending on the specic processor, you
may be able to do this with the aid of the level meters in the miniDSPDeviceConsole.
1. Check which input source you have selected.
2. Check the connection and cabling between the source(s) and the processor.
3. Check the master volume setting.
4. Check that the processor is not muted.
5. Check your Routing and make sure that you are routing inputs through to outputs.
. If your processor has crossovers, check your crossover settings. (In particular, some processors have a default
high pass lter set at 1 kHz on some channels as a safety measure for 2-way active speakers. If using these
channels for subwoofers, the high pass lters must be bypassed.)
7. Check that output cabling is connected to the correct connectors on the rear panel and to the correct inputs on
downstream equipment (e.g. ampliers).
. Check that downstream equipment (e.g. ampliers) is not muted, turned down, or turned off.
Strange soundstage
If the soundstage width is very narrow, check that you have not summed left and right input channels and routed the
sum to left and right speakers. This will result in a mono signal and hence a narrow soundstage.
If the soundstage is "weird", check the routing and crossover settings and make sure that left and right are consistent.
If you are implementing an active speaker, double-check all connections on the rear panel.
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