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Monarch NICE 5000
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NICE5000 User Manual 8 Troubleshooting
- 215 -
Fault
Code
Name Possible Causes Solution Level
Err51
CAN
communication
abnormal
101: Feedback data of
CANbus communication
with the CTB remains
incorrect.
101:
Check the communication cable
connection.
Check the power supply of the
CTB.
Check whether the 24 V power
supply of the controller is normal.
Check whether strong-power
interference on communication
exists.
1A
Err52
HCB
communication
abnormal
101: Feedback data of
Modbus communication
with the HCB remains
incorrect.
101:
Check the communication cable
connection.
Check whether the 24 V power
supply of the controller is normal.
Check whether the HCB
addresses are repeated.
Check whether strong-power
interference on communication
exists.
1A
Err53
Door lock fault
101: The door lock
feedback signal remains
active for more than 3s
during door open.
102: The multiple door
lock feedback signal
states are inconsistent
for more than 2s.
101:
Check whether the door lock
circuit is normal.
Check whether the feedback
contact of the door lock contactor
acts properly.
Check whether the system
receives the door open limit signal
when the door lock signal is valid.
102:
Check whether when the hall door
lock signal and the car door lock
signal are detected separately, the
detected states of the hall door locks
and car door lock are inconsistent.
5A
Err55
Stop at another
landing oor
101: During automatic
running of the elevator,
the door open time
exceeds the limit set in
Fb-10.
101: Check the door open limit signal
at the present oor.
1A

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