Moneris Core Wireless Move/5000 - Transaction Processing Guidelines; General Transaction Rules; Offline Purchase Processing (SAF); SAF Purchase Notifications

Moneris Core® Move/5000: Using Your Terminal 15
Transactions
Transaction guidelines
To process financial transactions, follow these general guidelines.
1. Make sure you are connected to Moneris. Look for the presence of the 4G/3G icons, and check the signal
strength indicator in the status bar at the top of the screen. If the 4G/3G symbol is not present, the terminal
will not be able to process the transaction. Also, if the signal strength is 2 bars or below, the transaction may
be processed slowly, or the terminal may not be able to process the transaction. Refer to the connection
error messages section on page 39.
2. Determine which transaction you want to process (for example, Purchase, Refund, Void, Pre-authorization,
Completion, among others).
3. Start the transaction on the terminal and follow the prompts. For instructions, refer to pages 17-22.
 If prompted, pass the terminal to your customer so they can respond to the customer prompts (refer to
page 25).
 If card entry is required to complete the transaction, the customer enters their card using tap, insert, or
swipe.
 The merchant prompts and the customer prompts may vary depending on:
 the transaction type (for example, Purchase or Refund)
 the payment type (for example, credit or debit)
 the method of card entry (for example, insert, swipe, or tap)
 any features you have turned on (for example, tipping or cashback)
4. Process any printed receipts (refer to page 29).