Moneris Core Wireless Move/5000 - Completing Pre-Authorized Transactions

Moneris Core® Move/5000: Using Your Terminal 21
Pre-authorization
Perform a pre-authorization to hold funds on a credit card until the goods or services are delivered and the final
purchase amount is known (for example, car rental or hotel stay).
1. From the Main menu, tap Transactions, then Pre-Authorized Transactions, then Pre-authorization.
 Respond to any security prompts (refer to page 9) that appear.
2. Key in the amount you want to pre-authorize and tap OK.
 Respond to any merchant prompts (refer to page 23) that appear. The terminal may ask for an invoice
number and other information.
3. Pass the terminal to your customer so they can respond to the customer prompts.
4. At the “Insert or swipe” prompt, the customer visually confirms the pre-authorization amount.
5. The customer enters their card on the terminal. Depending on the type of card, they can insert or swipe it.
Note: Tapping the card is not allowed for pre-authorization.
 The customer responds to any additional customer prompts, including prompts related to foreign
exchange and PIN entry among other scenarios (refer to page 25).
The “Processing your request” message appears.
6. Once the transaction is approved, the “How would you like your receipt?” prompt appears, showing the
customer the options for receiving a receipt: 1 Email, 2 Text, 3 Print, and 4 None.
7. The customer selects a receipt format (or no receipt) by tapping one of the options on screen or by pressing
the corresponding number on the keypad.
The “Transaction Complete/Please pass terminal back to clerk” prompt appears.
8. The customer passes the terminal back to you. Press the green key to continue, if needed.
9. When “Transaction Approved” appears, tap OK.
10. Process any printed receipts (refer to page 29).
Note: A customer signature is always required for UnionPay transactions; therefore the merchant copy of
the receipt is always printed. Ask the customer to sign the merchant copy of the receipt.
If the customer swiped their card, obtain the customer signature on the merchant copy of the receipt, then tap
OK as indicated on screen.