Moneris Core® Move/5000: Using Your Terminal 24
Refund
Please enter invoice
number, if applicable.
This prompt appears if your terminal is set up to ask for an invoice number.
To enter a numeric invoice number, use the number keys on the
terminal's keypad.
To enter an alphanumeric invoice number, tap the invoice number field. A
virtual keyboard appears. Use the virtual keyboard to enter the number
and letters, then tap the Enter icon.
To bypass the invoice prompt, simply tap OK without entering a value.
Enter the
authorization number
of the transaction
that is to be refunded
Enter the authorization number of the transaction you want to void.
To locate the authorization number, refer to the original receipt sample (refer
to page 31).
Please pass the
terminal to your
customer
Pass the terminal to the customer. The customer will respond to the
customer prompts then pass the terminal back to you.
Void
Enter the sequence
number of the
transaction that is to
be voided
This screen appears if you selected Search for transaction to void from the
Void menu.
Enter the sequence number of the transaction you want to void.
To locate the sequence number, refer to the original receipt sample (refer to
page 31).
Please pass the
terminal to your
customer
Pass the terminal to the customer. The customer will respond to the
customer prompts then pass the terminal back to you.
Tap OK to print any receipts.