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Moneris Core Wireless Move/5000 - Transaction Completion Prompts; Processing, Approval, and Receipt Prompts; Refund Specific Prompts

Moneris Core Wireless Move/5000
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Moneris Core® Move/5000: Using Your Terminal 27
Customer prompt
Customer action
Processing your request.
Please do not remove
your card
This message appears when the terminal is processing the payment request.
The sentence "Please do not remove your card" appears only if the customer
inserted a chip card into the terminal.
Approved. Please
remove card
The transaction has been approved. The customer removes their chip card
from the card reader.
Amount Approved
$NN.NN
Amount due $NN.NN
This screen appears when the customer used a pre-paid card to pay for a
portion of the total amount.
To accept the partial approval, tap OK.
To cancel the transaction, tap Cancel.
How would you like
your receipt?
1 Email, 2 Text, 3 Print,
and 4 None
The customer selects a receipt format by tapping one of the options on
screen or by pressing the corresponding number on the keypad.
Payment approved
Moneris has approved the payment.
Please pass terminal
back to clerk
The customer passes the terminal back to you.
Press the green key to continue.
Refund
Customer prompt
Customer action
Refund total
$NN.NN
Tap, insert or swipe
The customer taps, inserts, or swipes their card. The customer may also tap
their mobile device (a smartphone, for example) or other mobile format.
For UnionPay cards, only swipe is allowed.
Which currency would
you like your refund in?
This screen appears when the Dynamic Currency Conversion feature is
turned on and the customer paid for the original purchase using a foreign
Visa or Mastercard debit or credit card.
The screen displays the refund total in two currencies, Canadian dollars and
the currency of the card, for example:
1 $ N.NN CAD
2 £ N.NN GBP
The customer taps their preferred currency on screen, or presses the
corresponding number on the terminal keypad.
Please enter your PIN
This prompt appears for Refunds only if the customer is using an Interac
debit card or a UnionPay debit card.
The customer enters their PIN, then taps OK on screen. They can also key in
their PIN on the terminal's keypad and then press the green key.
Note: Please respect the cardholder’s privacy, and encourage them to
protect their PIN.

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