Moneris Core® Move/5000: Using Your Terminal 1
Contents
Setting up your terminal ............................................................................................................................. 3
Moneris Core® Wireless Move/5000 terminal ............................................................................................. 4
Terminal keys and hardware .............................................................................................................................. 5
On-screen buttons .............................................................................................................................................. 6
Navigating the terminal ...................................................................................................................................... 6
Touch screen interaction ................................................................................................................................................ 6
Start up ........................................................................................................................................................................... 7
Getting to the Main menu .............................................................................................................................................. 7
Main menu ......................................................................................................................................................... 8
Security prompts ................................................................................................................................................ 9
Locking the screen ............................................................................................................................................10
Wireless communication .......................................................................................................................... 11
Network status indicator ..................................................................................................................................11
Signal strength indicator ...................................................................................................................................11
Battery use ............................................................................................................................................... 12
Helpful hints .....................................................................................................................................................12
Battery status indicators...................................................................................................................................12
Stand-by mode .................................................................................................................................................12
Power on ...........................................................................................................................................................12
Power off ..........................................................................................................................................................13
Card entry options .................................................................................................................................... 14
Insert: Chip cards ..............................................................................................................................................14
Wave/Tap: Contactless cards ...........................................................................................................................14
Swipe: Magnetic stripe cards ...........................................................................................................................14
Transactions ............................................................................................................................................. 15
Transaction guidelines ......................................................................................................................................15
Processing purchase transactions when your Internet connection is down ....................................................16
Notification before performing a SAF purchase transaction ........................................................................................ 16
Purchase - debit/credit .....................................................................................................................................17
Partially approved Purchase .............................................................................................................................17
Balance inquiry on pre-paid credit cards ..........................................................................................................18
Refund - debit/credit ........................................................................................................................................19
Void ...................................................................................................................................................................20
Pre-authorization ..............................................................................................................................................21
Completion .......................................................................................................................................................22
Merchant prompts ...........................................................................................................................................23
Purchase and pre-authorization ................................................................................................................................... 23
Refund .......................................................................................................................................................................... 24
Void ............................................................................................................................................................................... 24
Customer prompts ............................................................................................................................................25
Purchase and Pre-authorization ................................................................................................................................... 25
Refund .......................................................................................................................................................................... 27