Moneris Core Wireless Move/5000 - Receipt Processing and Handling; Transaction Receipt Options; Customer and Merchant Copy Details

Moneris Core® Move/5000: Using Your Terminal 29
Receipts
Processing receipts from a transaction
Customer copy
The customer has up to 4 options for receiving a receipt: 1 Email, 2 Text, 3 Print, and 4 None, depending on how
you have set up the receipt options. For all receipt settings, refer to “Receipt settings” in the Move/5000 Setting
up Your Software guide at moneris.com/support-move5000.
Customer
option
Merchant action
1 Email
No action required.
Moneris does not store the customer's email address. This means the customer will have to
enter their email address each time they wish to receive a receipt by email.
2 Text
No action required.
Moneris does not store the customer's cell phone number. This means the customer will have
to enter their cell phone number each time they wish to receive a receipt by text.
3 Print
The customer copy of the receipt will print on the terminal, followed by a 3-second pause
which you can change. The pause allows you time to tear off the receipt before the merchant
copy begins printing.
Give the customer copy to the customer, but note:
 If a merchant signature line is printed, sign this copy before giving it to the customer.
4 None
No action required.
Merchant copy
The merchant copy of the receipt prints after the cardholder copy. Always keep the merchant copy for your
records, but note:
 If indicated on screen, ask the customer to sign your copy of the receipt, then tap OK.
Note: For UnionPay transactions, always obtain the customer's signature on the merchant copy of the
receipt.
 You do not need to obtain a signature if any of these messages are printed:
 VERIFIED BY PIN
 NO SIGNATURE REQUIRED