Moneris Core Wireless Move/5000 - Page 42

Moneris Core® Move/5000: Using Your Terminal 40
Error message
Problem and solution
No clerks configured
You attempted to generate a report organized by clerk ID, but the
terminal did not find any clerks to report on.
 Tap Back to revise your search.
 Tap Cancel to cancel the report.
 To see if you have created any clerk IDs, refer to “Clerk settings” in
the Move/5000 Setting up Your Software guide at
moneris.com/support-move5000.
Please make sure your device is
connected to the Internet.
Go to error message “Cannot connect to host” above.
Sorry, we're unable to close
your batch. / Batch Close Fail
Please try again at another time.
This message appears if you tried to close your batch but the terminal
was unable to reach the Moneris host.
Try closing the batch later. If the error message re-appears, refer to error
message “Cannot connect to host” (see above).
Sorry, we're unable to
obtain your Clerk list.
Please try again at
another time.
This message appears if you requested a report organized by clerk ID but
the terminal was unable to reach the Moneris host to obtain the clerk
information.
Try generating the report later. If the error message re-appears, refer to
error message “Cannot connect to host” (see above).
Sorry, we're unable to
obtain your totals.
Please try again at
another time.
This message appears if you tried to close your batch or tried to generate
a totals report but the terminal was unable to reach the Moneris host.
Try closing the batch or generating the report later. If the error message
re-appears, refer to error message “Cannot connect to host” above.
Sync failed
Go to error message “Cannot connect to host” above.
There were no clerks found
based on your criteria.
Select another clerk ID or select all clerks to complete the operation.
We're unable to connect.
Go to error message “Cannot connect to host” above.