52
No. PROBLEM CHECKPOINT ACTION
SEE
PAGE
5 Jams keep occur-
ring
Is the paper set correctly? Set the paper correctly P20
Are the paper guides aligned
with the paper width?
If too narrow the paper is hard to feed and if too
wide the paper bends or twists. Set the guides too
match the paper width.
P20
Does the paper length set in the
cutting format match the length
of the paper set in the machine?
Set paper in the feed tray that matches the paper
length set in the cutting format.
P38
Does the currently used paper
have a curl in it?
Correct the curl in the paper. Set different paper in
the machine and check the paper feed operation.
-
Are there wrinkles in the paper? Do not use paper with wrinkles in it. -
Is paper residue or dirt on the
sensors?
Turn off the power and clean the machine P29
Is there any paper residue or dirt
on the suction belt or rollers?
Turn off the power and clean the machine. P29
Are any remaining paper scraps
jammed inside the machine?
Turn off the power, check the inside of the ma-
chine and remove any remaining paper scraps.
P25
How is the quality of the paper
you are using?
Check that factors such as the paper size and
thickness are correct. Set different paper in the
machine and check the paper feed operation.
P10
Is it being used in the correct en-
vironment?
Use in an environment of 10 to 32 , and humidity
of 20 to 80%RH.
P9
Is the paper that was set, the
wrong type?
Set only paper of the same type in the paper feed
unit.
-
Are static charges accumulating
in the paper?
See "Static charges on paper" and take counter-
measures to reduce static charges.
P49
Is cutting paper waste accumu-
lating inside the machine?
After turning off the power, open the top cover and
drop the cutting waste into the cutting waste box.
-
6 Paper is being
cut while bent
(askew).
Is the paper in the tray bent
(askew)?
Place the paper so it is aligned correctly in the
tray.
P20
Is there any paper residue or dirt
on the suction belt or rollers?
Turn off the power and clean the machine. P29
How is the quality of the paper
you are using?
Check that factors such as the paper size and
thickness are correct. Set different paper in the
machine and check the paper feed operation.
P10
7 Cut position is off
center (askew)
Is the paper correctly set?
Were fi ne adjustments made to
the cutting position?
Set the paper correctly in the paper feed tray. P20
Make fi ne adjustments to the cutting position. P24/38
Were the wrong settings made
for the cutting format or the
rotary blade mounted in the ma-
chine?
Check the settings for the cutting format and ro-
tary blade and correct if necessary.
P33
If the cutting position is set to
"Mark" are the cut mark specifi -
cations correct?
Use paper that matches the cut mark specifi ca-
tions.
P46
Is there dirt or grime on the pa-
per feed rubber rollers?
Turn off the power and clean the paper feed rub-
ber rollers.
P29
Is the printing tilted or out of po-
sition?
Correct the print deviation. Or adjust "Cut length",
the "trim length", "Lead edge margin" of the cutting
format according to how the print has deviated.
P40
P42
P44
8 Paper is not being
cut.
How is the quality of the paper
you are using?
Cutting might not be correct depending on the
quality of the paper.
-
Is the thickness of the paper
within the specifi ed range?
A cuttable paper thickness is 0.12 to 0.40mm. P10
Is the cutter being replaced at
regular intervals?
Both the rotary blade and long blade are subject
to wear. Replace them periodically.
P50
9 Message, "No
paper" appears
even though pa-
per is set in the
machine.
Does the paper being used have
a curl in it?
Correct the curl in the paper. P10
Is the paper set straight in the
tray?
Set the paper correctly in the paper feed tray. P20
10 Cutting in free
format is not sat-
isfactory.
Is the cutting format setup cor-
rect?
Caution points for the format setup are listed in
the "Cutting Format" in the appendix. So read that
information and then check if the cutting format
setup is correct.
Appendix
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