7 - 10 MC45 Integrator Guide
Vehicle Charge Cradle
MC45 battery is not
charging.
MC45 was removed from
cradle or cradle was
unplugged from AC power
too soon.
Ensure cradle is receiving power. Ensure MC45 is seated
correctly. Confirm battery is charging under
Start
>
Settings
>
Power
.
Battery is faulty. Verify that other batteries charge properly. If so, replace
the faulty battery.
The MC45 is not fully
seated in the cradle.
Remove and re-insert the MC45 into the cradle, ensuring
it is firmly seated.
Ambient temperature of
the cradle is too warm.
Move the cradle to an area where the ambient
temperature is between 0°C (32°F) and 35°C (95°F).
Extreme battery
temperature.
Battery does not charge if ambient temperature is below
0°C (32°F) or above 40°C (104°F).
Table 7-3
Troubleshooting the Multi Slot Universal Charge Only Cradle (Continued)
Problem Cause Solution
Table 7-4
Troubleshooting the Vehicle Charge Cradle
Problem Cause Solution
LEDs do not light up
when MC45 is
inserted
Cradle is not receiving
power.
Ensure the power input cable is securely connected to the
cradle’s power port.
MC45 battery is not
charging.
MC45 was removed from
the cradle too soon.
Replace the MC45 in the cradle.
Battery is faulty. Replace the battery.
MC45 is not placed
correctly in the cradle.
Remove the MC45 from the cradle, and re-insert correctly.
If the battery still does not charge, contact customer
support.
The MC45 battery charging LED slowly blinks amber
when the MC45 is correctly inserted and charging.
Ambient temperature of
the cradle is too warm.
Move the cradle to an area where the ambient
temperature is between 0°C (32°F) and 35°C (95°F).
MC45 removed from
cradle during
communication.
Replace MC45 in cradle and retransmit.