7 - 6 MC45 Integrator Guide
Troubleshooting
MC45
Table 7-1
Troubleshooting the MC45
Problem Cause Solution
MC45 does not turn
on.
Battery not charged. Charge or replace the battery.
Battery not installed
properly.
Install the battery properly. See
Installing the Battery on
page 1-4
.
System crash. Perform a warm boot. If the MC45 still does not turn on,
perform a cold boot. See
Resetting the MC45 on page
1-8
.
Rechargeable battery
did not charge.
Battery failed. Replace battery. If the MC45 still does not operate,
perform a warm boot, then a cold boot. See
Resetting the
MC45 on page 1-8
.
MC45 removed from
cradle while battery was
charging.
Insert MC45 in cradle and allow to charge.
Extreme battery
temperature.
Battery does not charge if ambient temperature is below
0°C (32°F) or above 40°C (104°F).
Cannot see
characters on
display.
MC45 not powered on. Press the red
Power
button.
During data
communication, no
data transmitted, or
transmitted data was
incomplete.
MC45 removed from
cradle or disconnected
from host computer during
communication.
Replace the MC45 in the cradle, or reattach the
communication cable and re-transmit.
Incorrect cable
configuration.
See the system administrator.
Communication software
was incorrectly installed or
configured.
Perform setup. Refer to the MC45 Integrator Guide for
details.
No sound. Volume setting is low or
turned off.
Adjust the volume.
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