Motorola MC75A Integrator Guide

9 - 12 MC75A Enterprise Digital Assistant Integrator Guide
Magnetic Stripe Reader
During data
communication,
no data
transmits, or
transmitted data
was
incomplete.
Cable was
disconnected from
MC75A during
communications.
Re-attach the cable and retransmit.
Incorrect cable
configuration.
See the system administrator.
Communication
software is not installed
or configured properly.
Perform setup as described in the Chapter 3, ActiveSync.
Table 9-7 Troubleshooting the Cables (Continued)
Symptom Possible Cause Action
Table 9-8 Troubleshooting the Magnetic Stripe Reader
Symptom Possible Cause Action
MSR does not read
card.
MSR removed from
MC75A during card
swipe.
Reattach MSR to MC75A and reswipe the card.
Faulty magnetic stripe
on card.
See the system administrator.
MSR application is not
installed or configured
properly.
Ensure the MSR application is installed on the MC75A.
Ensure the MSR application is configured correctly.
MC75A battery is not
charging.
MC75A was removed
from MSR or MSR was
unplugged from AC
power too soon.
Ensure MSR is receiving power. Ensure MC75A is attached
correctly. Confirm main battery is charging under
Start >
Settings > System > Power. The 3600 mAh capacity battery
fully charges in less than five hours.
Battery is faulty. Verify that other batteries charge properly. If so, replace the
faulty battery.
The MC75A is not fully
attached to the MSR.
Detach and re-attach the MSR to the MC75A, ensuring it is
firmly connected.
During data
communication, no
data transmits, or
transmitted data was
incomplete.
MC75A detached from
MSR during
communications.
Reattach MC75A to MSR and retransmit.
Incorrect cable
configuration.
See the system administrator.
Communication software
is not installed or
configured properly.
Perform setup as described in Chapter 3, ActiveSync.

Motorola MC75A Specifications

General

Brand	Motorola
Model	MC75A
Category	Handhelds
Language	English