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Myray RX DC - ERROR MESSAGES

Myray RX DC
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74
OPERATOR'S MANUAL
EN
6. ERROR MESSAGES
NOTE: In presence of strong wireless communication traffic, the connection between handheld and
generator may break down. To restore the connection run the "Restoring factory settings" procedure.
ERROR
CAUSE
SOLUTION
E01
X-RAY KEY RELEASED TOO EARLY
Hold down the key until the image has been
captured.
E02
SHOOTING SEQUENCE NOT COMPLETED
Handheld most likely lost the signal. Try to repeat
exposure. If the problem persists, contact
technical service.
E03
HANDHELD INTERNAL TEST ERROR
Take out the batteries and then put them back in
after waiting a few seconds. If the problem
persists, contact technical service.
E04
E05
E08
HANDHELD AUTO DIAGNOSIS TEST
FAILED
Contact technical service department.
E06
GENERAL HANDHELD ERROR
Try to repeat exposure. If the problem persists,
contact the technical service department.
E07
RF SIGNAL TOO LOW
Handheld lost the signal. Try to repeat exposure.
If the problem persists, contact the technical
service department.
E09
HANDHELD SERIAL NUMBER INCORRECT
OR NOT INITIALIZED
Contact technical service department.
E10
E12
E13
E16
X-RAY UNIT INTERNAL ERROR
Contact technical service department
E11
COLLIMATOR SELECTION NOT
CONSISTENT
After turning the rectangular collimator on or off,
wait a few seconds to allow the icon on the
handheld to be updated.
E14
E15
GENERAL GENERATOR ERROR
Contact technical service department
E17
DEVICE OVERHEATING
Wait approximately 15 minutes for automatic
system reset
E18
E19
HEAD RELEASED
Check the supply system. If the problem persists,
contact the technical assistance department.
E30
SUPPLY VOLTAGE TOO HIGH/LOW
Repeat the x-ray. If the problem persists, contact
the technical assistance department.
E31
E32
INTERNAL ADJUSTMENT PROBLEM
Reduce the distance between the remote control
and x-ray head and then repeat the x-ray. Follow
the information given on how to properly use the
hand held’s antenna. If the problem persists,
contact the technical service department.
E33
REMOTE CONTROL ERROR
X-ray generator or arm cord may be faulty.
Contact technical service department.
NOTE: As regards the other error codes, CONTACT the technical service department.
7. PERIODIC MAINTENANCE
WARNING:
Any technical maintenance work required must be carried out by qualified personnel or by a specialised
technician authorised by the manufacturer. It is the user’s responsibility to check that routine maintenance is
carried out by an authorised technician at least every 2 years. The maintenance methods are specified in
the Technical Service Manual possessed by the Authorised Technicians.

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