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A.5.2 RESOLVE SERIOUS INST ABILITY OR DROPPED FRAMES?
If the system should ever become seriously unstable or drop frames (after the warm-up period),
consider a full 3Play Restore operation – see item A.5.6.
A.5.3 UPDATE NEWTEK 3PLAY SOFTWARE?
1. Connect 3Play to a valid Internet connection.
2. Click the Utilities icon on the Home page in Startup.
3. Click Update 3Play, and follow directions provided (see Section 5.2.4).
A.5.4 INSTALL VIRUS PROTECTION?
Virus and malware protection applications can dramatically impact system performance (this is
true even for Windows Defender™, which is deliberately disabled for this reason). In general,
once additional software or services are enabled on the system, real-time performance cannot
be guaranteed. In a perfect world, we'd love to recommend that you do not install virus and/or
malware protection software on NewTek 3Play.
Certainly you should always take sensible precautions to avoid introducing infected files by
rigorously virus-checking media you plan to connect or import before ever connecting it to 3Play.
Realistically though, in some settings you may feel the need for protection outweighs the risk.
If you really feel you must install virus protection, switch all of its ‘active scanning’ operations off
so that nothing can occur in the background during live production. Anything that provides full-
time protection will dramatically reduce memory and disk speed on your system, so you should
disable those features. Then, only when you need to do so (perhaps on a daily or weekly
schedule), perform a manual scan.
Never let scanning continue into a live switching event, and do not assume that you can now
omit pre-checking files and external media for nasty surprises.
Tip: In the unfortunate event that malware ever does evade defensive measures you employ, you
can always use the Restore function to completely rehabilitate your system.
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