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You can register and obtain your registration code either by telephone, or online (directly from
3Play or from another system connected to the Internet) as described next.
3.3.1 ONLINE REGISTRATION
If you have connected your 3Play to the Internet, simply click the button under Step 3 in the
registration dialog. This will take you to the Registration webpage (http://register.newtek.com)
in the Customer Care section of NewTek’s website. There you will find further directions.
Tip: More information on connecting to a network can be found in Section 3.11.
Otherwise, you can visit the registration webpage from another system that does have Internet
access. In either case, after registering on the website, transfer the resulting registration code
into the field provided at Step 4 of the dialog.
Tip: It’s a very good idea to record the login name and password you choose when creating your
website profile and keep them in a safe place.
We recommend that you also jot down the Registration Code, too. This could come in very handy
if you ever need to restore the 3Play software to its as-shipped state when you don’t have
convenient access to the Internet.
3.3.2 REGISTERING BY TELEPHONE
NewTek’s Customer Support desk can also handle registration requests by telephone, if that is
more convenient (when opportunity permits, you should still visit the website as discussed
above, in order to gain access to software updates).
Please have your Product ID (from the Registration dialog mentioned earlier) handy when you
call. The phone numbers for Customer Service follow:
Telephone:
o (US) 1-800-862-7837
o (Outside US) +1-210-370-8452
Fax: 210-370-8001
Email: cs@newtek.com
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