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General| Model | M7310 |
|---|---|
| Category | Telephone |
| Programmable Buttons | 10 |
| Handsfree | Yes |
| Type | Digital |
| Speakerphone | Yes |
| Headset Jack | Yes |
| Speed Dial | Yes |
| Ring Tones | Multiple |
| Volume Control | Yes |
| Mounting | Desk or Wall |
| Compatibility | Compatible with Norstar and Business Communications Manager systems |
| Display | 2-line LCD |
| Lines | Multiple |
Explains how to navigate and use the guide effectively for understanding the system.
Details the four possible templates for arranging office telephone lines and features.
Provides a general introduction to Norstar Administration programming and system overview.
Introduces the three types of Norstar telephones: M7324, M7310, and M7208.
Explains the standard assignment and precedence of buttons on Norstar telephones.
Details the M7324 telephone's two-line display and programmable button layout.
Describes the M7310 telephone's display and dual memory programmable buttons.
Details the M7208 telephone's single-line display and eight programmable buttons.
Explains Configuration programming, which is performed by installers and not accessible to users.
Lists key system configuration settings including line data, access, and call handling.
Covers system maintenance aspects like version, status, modules, diagnostics, and logs.
Provides guidance on selecting the correct telephone and time for system administration.
Lists aids like User Cards, Receiver Cards, and Programming Overlays for system use.
Explains the pre-selected system settings that are active upon initial installation.
Describes the use of flow charts to understand Norstar Administration procedures and system navigation.
Details the procedure to access Norstar Administration using the correct code and password.
Outlines the eight main Administration headings and their associated sub-headings for system programming.
Explains how to navigate and move through the Administration headings and sub-headings.
Describes the process to safely end an Administration session and save changes.
Explains how to store and dial up to 70 telephone numbers using two-digit codes.
Details assigning names to lines and telephones for easier call identification.
Explains how to view and adjust the time and date displayed on Norstar telephones.
Describes how to prohibit specific calls to prevent system abuse, applied to lines or telephones.
Explains how to program digits to bypass specific call restrictions, enabling restricted calls.
Details seven controllable features for each telephone, including Handsfree and Priority Call.
Explains how to manage after-hour service by assigning Night Ringing and Control Phones.
Covers Administration and Restriction passwords for system security and access control.
Guides on programming memory buttons for features and autodial numbers.
Explains storing dialed sequences on Autodial buttons or Speed Dial codes for quick access.
Describes how to retain a call if the receiver is accidentally dropped, allowing re-connection.
Explains how alarm messages indicate system problems and the procedure for reporting them.
Details how Answer Groups connect two telephones for call monitoring and answering, often for secretaries.
Explains the use of Inside Autodial buttons for quick access to frequently dialed Intercom numbers.
Describes how Call Forward affects incoming calls when the secretary's telephone is forwarded.
Explains the Callback feature for Call Park and Transfer, returning calls to the originating telephone.
Details how DND mode suppresses ringing and pages, forwarding calls when the telephone is inactive.
Explains how to force a connection to busy or DND telephones, prioritizing urgent calls.
Alerts users when a busy or unanswered call becomes available, redialing automatically.
Allows voice announcements or conversations through another telephone's speaker.
Enables checking programmed button functions before reprogramming to prevent accidental activation.
Measures and displays the duration of telephone calls for record-keeping purposes.
Explains how to redirect all incoming calls to another telephone or location.
Forwards unanswered calls to a specified destination after a set number of rings.
Allows answering calls ringing at another telephone within the same Pickup Group.
Permits overriding Call Forward to contact the original forwarding party directly.
Displays caller information (name/number) for inside and outside calls, even during an active call.
Suspends a call on hold, allowing retrieval from any system telephone using a Retrieve Park code.
Returns a parked call to the originating telephone if it remains unretrieved for a specified time.
Allows answering any ringing telephone by specifying its Intercom number, regardless of Pickup Group.
Provides access to Centrex features requiring special dialpad signals for PBX or Centrex systems.
Programs Autodial buttons to activate Centrex features with a single press.
Stores Centrex features in Speed Dial codes for quick access, suitable for frequent use.
Establishes a three-party conference by connecting two calls at the telephone.
Details operations within a conference call, such as Consultation, Split, and Disconnect.
Allows users to adjust the telephone display contrast for optimal readability under various lighting conditions.
Forwards unanswered outside calls to a Prime Phone after a specified number of rings.
Identifies the special telephone designated for dialing "0" for central access or monitoring.
Suppresses ringing and paging announcements, forwarding calls when the telephone is inactive.
Provides basic telephone service during power failures or system errors by using an emergency line.
Explains the procedure to remove programmed settings from a telephone memory button.
Guides on programming memory buttons to activate Norstar features or dial autodial numbers.
Explains how to use inside lines for communication, including Intercom numbers and their assignments.
Describes the system's flexibility in assigning two, three, or four-digit Intercom numbers and Line Pool Access codes.
Allows telephone use without the receiver and private conversations via microphone mute function.
Details the connection and usage of a headset for handsfree telephone operation.
States that Norstar telephone receivers are compatible with hearing aids.
Temporarily suspends a call, allowing it to be retrieved from any telephone with access to that line.
Explains how to change the display language between English, Spanish, or French.
Automatically redials the last dialed outside number for convenience.
Explains how to use Intercom lines for internal calls and the assignment of Intercom numbers.
Allows efficient use of outside lines by sharing them among multiple telephones via access codes.
Allows users to manually select any free or ringing line, overriding automatic selection.
Provides immediate access to multiple lines and handles calls with a Call Waiting function.
Describes how to make and receive paging announcements for quick communication.
General category for messages appearing on the telephone display.
Indicates the specific features or operations associated with a displayed message.
Provides meaning for messages and offers suggestions for correct feature usage.
Indicates an M7208 telephone cannot access Norstar Administration; use M7324 or M7310.
Message indicating an attempt to access Administration from an M7208 telephone.
Message indicating the current telephone is not a Night Control Phone for activating Night Service.
Indicates loss of electrical power or system component failure; requires reporting code to installer.
Temporary message indicating the telephone will now accept calls, exiting Do Not Disturb mode.
Temporary message indicating Voice Calls are now accepted as Voice Call Deny is deactivated.
Indicates the telephone is already connected to the desired telephone.
Indicates the telephone being called is already connected; check active lines and use existing connection.
Indicates connection to the caller's telephone, possibly due to a co-worker's active call.
Prompts user to dial Intercom number or press Autodial button to transfer a call with announcement.
Prompts user to dial Intercom number or press Autodial button for call transfer.
Indicates the attempted Priority Call was blocked by the recipient; try Page or Message feature.
Message appearing during a Priority Call, showing connection status.
Indicates that a call has been successfully transferred between telephones.
Message indicating a call has been successfully transferred.
Prompts user to confirm dialing a telephone based on indicated name or Intercom number.
Prompts user to confirm if telephone should redial the indicated number.
Prompt showing the set number of the called telephone, as no name was entered for it.
Prompt showing the programmed name of the called telephone.
Digits appearing on display indicate dialing number or automatically dialed number.
Digits indicate the number being dialed or automatically dialed by the telephone.
Message indicating Call Forward has been successfully cancelled.
Indicates Call Forward cancellation; incoming calls will no longer be forwarded.
Prompt asking which sent message the user wishes to cancel.
Prompt asking which sent message the user wishes to cancel.
Temporary prompt indicating a sent message or message waiting has been successfully cancelled.
Temporary prompt indicating a sent message or message waiting has been successfully cancelled.
Indicates Ring Again feature is not active or no call is present for it.
Alerts when a busy or unanswered call becomes available; cannot be used on Voice Calls.
Temporary message indicating a request for Ring Again has been cancelled.
Temporary message indicating a request for Ring Again has been cancelled.
Temporary message indicating a Ring Again request has been accepted.
Temporary message indicating a Ring Again request has been accepted.
Temporary message indicating Ring Again has been activated, replacing a previous request.
Message on Night Control Phone indicating Night Service has been activated for a specified line.
Appears when Answer button pressed with no call ringing at the associated telephone.
Message appearing if Answer button pressed when no call is ringing at the associated telephone.
Indicates no call parked on the entered Retrieve Park code; enter correct code to retrieve.
Indicates no call parked on the entered Retrieve Park code; enter correct code to retrieve.
Indicates an attempt to park a call when no calls are active at the telephone.
Indicates an attempt to park a call when no calls are active at the telephone.
Indicates no lines are available in the line pool; suggests setting Ring Again or retrying.
Indicates no lines are available in the line pool; suggests setting Ring Again or retrying.
Indicates no appropriate line is available for the feature or call; wait for line availability.
Indicates no appropriate line is available for the feature or call; wait for line availability.
Indicates no outside number has been dialed since the last power interruption.
Indicates no outside number has been dialed since the last power interruption.
Indicates the prime line is in use or not defined; requires manual line selection.
Indicates the prime line is in use or not defined; requires manual line selection.
Indicates no line has been selected; requires manual line selection.
Indicates no messages are in the Message Waiting list, specific to M7208 telephone.
Indicates no messages are in the Message Waiting list, specific to M7208 telephone.
Indicates that no messages have been sent.
Indicates there are no messages waiting on the telephone.
Indicates an attempt to save a number that has not been dialed or is not outside.
Indicates an attempt to save a number that has not been dialed or is not outside.
Indicates the receiving telephone cannot accept Voice Calls due to active call or feature.
Indicates the receiving telephone cannot accept Voice Calls due to active call or feature.
Temporary message indicating no Voice Calls will be accepted by your telephone.
Temporary message indicating no Voice Calls will be accepted by your telephone.
Message on Night Control Phone indicating Night Service is off and line is back to normal.
Message on Night Control Phone indicating Night Service is off and line is back to normal.
Explains the meaning of symbols used in flow charts, such as arrows, boxes, and button labels.
Provides diagrams showing relationships between Norstar Administration headings and sub-headings.
Flow chart showing display messages and navigation within the System Speed Dial section.
Flow chart showing display messages and navigation within the Restrictions section.
Instructions and tables for assigning telephones to specific Page Zones for targeted announcements.
Provides tables for recording Intercom numbers and names for telephones within each Pickup Group.
Offers etiquette and tips for effective handsfree communication, including in noisy environments.
Provides a worksheet for configuring Night Service settings like Trunk Answer and Night-O Set.
Provides charts for recording system Restriction Passwords for security and access management.
Defines an Answer Group as a connection of two telephones for call monitoring and answering.
Explains this sub-heading appears in Restrictions and Overrides for assigning settings to each line.
Explains this sub-heading appears in Restrictions and Overrides for assigning settings to each telephone.
Defines an Autodial button used for one-touch dialing of numbers or feature codes.
Explains that an active call is automatically placed on hold when another line is selected.
Allows telephones to retain programming when moved to a new physical location.
Defines a separate external ringer that can be programmed to ring for specific lines or conditions.
Describes the feature to play music through the telephone speaker from an external source.
Defines the BLF device that indicates telephone busy/not busy and DND status for up to 24 telephones.
Describes the interchangeable plastic squares used to label programmable telephone buttons.
Enables checking programmed button functions before reprogramming to prevent accidental activation.
Forwards unanswered calls to another telephone after a specified number of rings.
Collection of features and parameters programmed in Configuration's Call Handling section.
Suspends a call on hold, allowing retrieval from any system telephone using a Retrieve Park code.
Returns a parked call to the originating telephone if it remains unretrieved for a specified time.
Allows answering any ringing telephone by specifying its Intercom number, regardless of Pickup Group.
Occurs at a telephone that attempts an unsuccessful Transfer or Call Park for an outside call.
Provides 48 Inside Autodial buttons, connected to an M7324 telephone for Central Answering.
Consists of an M7324 telephone and CAP Modules for monitoring and answering incoming calls.
A system template assigning one unique outside line per telephone and modifying Restriction/Override tables.
Allows installers to change DN length or replace existing DNs with new numbers.
Defines an external or outside telephone line.
Programming that assigns settings to lines, telephones, and system-wide parameters.
A sequence of digits dialed on the dialpad to access Configuration programming.
Duplicates programmed settings from one line/telephone to another using a display button.
A short line on the display indicating where digits or letters can be entered.
Refers to the Time and Date section for information on viewing and changing the display.
Devices used for data transfer, not voice, and whose settings are not programmed via Configuration.
A feature setting in effect upon initial installation unless manually changed through programming.
The time period before certain features become active, such as Call Forward or Held Line Reminder.
Transfers unanswered calls to a Prime Phone after a specified number of rings.
Identifies a telephone assigned to ring when "0" is dialed for central access.
Refers to Call Pickup (Directed) for answering any ringing telephone by specifying its Intercom number.
A unique number assigned to each telephone or data terminal for system identification.
Specifies the length (2, 3, or 4 digits) of Directory Numbers in the system.
Refers to the Liquid Crystal Display (LCD) that shows feature operation and programming information.
Buttons beneath the LCD used to provide options during feature operation or programming.
The number of rings before a Delayed Ring Transfer occurs, set in Call Handling.
A single line telephone that becomes active when there is no power to the Key Service Unit.
Allows connection of Expansion Modules to increase system line capacity.
Refers to a Trunk Module or Station Module, used to expand system capacity.
Feature for making voice announcements over an externally mounted loudspeaker.
A system-wide function that performs a useful task to optimize telephone usage.
The first button pressed to access features or programming, indicating a feature code follows.
A specific sequence of digits entered from the dialpad to gain access to system programming.
Refers to Private Branch Exchange (Template) for business systems with specific line features.
Specific characteristics assignable to individual telephones, including Handsfree and Priority Call.
Two-digit codes (71-94) for dialing outside numbers up to 16 digits, programmed on individual telephones.
Allows telephones within a group to answer calls ringing at other telephones in the same group.
Refers to Line Pool for accessing collections of outside lines.
A programmed line automatically selected when the receiver is lifted or the Handsfree button is pushed.
A telephone providing backup answering for incoming calls on outside lines, often used by receptionists.
Allows making an urgent Voice Call to busy or DND telephones, prioritizing important communications.
A system template where specified lines are in a Line Pool, requiring intercom or line button press for outside calls.
Defines an external (CO) line assigned exclusively to one telephone for privacy.
The designation of system characteristics, including feature activation and parameter assignment.
An overlay placed over M7310/M7324 memory buttons to indicate programming functions.
Refers to an outside line that can be assigned to any telephone.
A dialing mode for outside lines, traditionally used by rotary dial telephones.
Ends calls, Handsfree calls, or feature programming without hanging up the receiver.
The time period from call hold to reminder tone and message display, set in Call Handling.
A number between 1 and 30 that identifies a specific Restriction.
Preselected limitations on dialing certain numbers or call types, assigned to lines or telephones.
A four-digit password allowing callers to bypass system-wide Restrictions when making outside calls.
Refers to the Ringing setting in Line Access for incoming calls.
Setting in Line Access that controls whether a line rings or does not ring for incoming calls.
An alternative term for a telephone.
Allows duplication of telephone characteristics (System/User data) from one set to another.
Sub-heading in Names section for assigning names to telephones for easier identification.
Feature allowing telephones to retain programming when moved to a new physical location.
Feature to review programmed settings for telephones and lines in Configuration and Administration.
A triangular button on the M7310 used to access features on the top half of dual memory buttons.
Designed to rest the receiver on the shoulder, freeing hands for other tasks.
The default system template assigning Lines 1 and 2 to each telephone.
Refers to an individual telephone or its location.
Provides power to CAP Modules or Norstar telephones connected at extended distances.
An Expansion Module that adds 16 more telephones to the Norstar system.
The title for the person responsible for Norstar Administration programming and training.
Programmable settings from system installation, Configuration, and Administration.
Two-digit codes (01-70) for dialing numbers up to 16 digits, programmed for the entire system.
Sub-heading in Restrictions/Overrides for assigning settings to Restriction or Override numbers.
A system-wide setting assigned during installation, affecting line assignments and defaults.
Displays current time and date, adjustable in Administration programming.
Dialing access for outside lines using DTMF tones, required for PBX or Centrex systems.
Redirects a call to another telephone using three methods: Hold, Conference, or Announcement.
Returns an unanswered transferred call to the originating telephone after a specified number of rings.
Allows answering a ringing call from any telephone when Night Service is activated on a line.
A cartridge inserted into the Trunk Module to provide connections to outside lines.
An expansion module providing additional outside lines, depending on cartridge type.
Setting controlling whether a line is Public, Private, or assigned to a Line Pool.
Personal settings unique to an individual telephone, programmed at the telephone itself.
Allows voice announcements or conversations through another telephone's speaker.
Explains the meaning of symbols used in flow charts, such as arrows, boxes, and button labels.
Provides diagrams showing relationships between Norstar Administration headings and sub-headings.
Flow chart showing display messages and navigation within the System Speed Dial section.
Flow chart showing display messages and navigation within the Restrictions section.
Instructions and tables for assigning telephones to specific Page Zones for targeted announcements.
Provides tables for recording Intercom numbers and names for telephones within each Pickup Group.
Offers etiquette and tips for effective handsfree communication, including in noisy environments.
Provides a worksheet for configuring Night Service settings like Trunk Answer and Night-O Set.
Provides charts for recording system Restriction Passwords for security and access management.
